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sy1

false advert wedding dress

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Hi,

I tried a wedding dress on, in a store and then placed an order for it.  I paid £800 deposit.  The dress arrived late although still in time for the wedding.  However, it was completely sub-standard compared to the original.  The store hid the original so I could not make an accurate comparison, but I knew something was seriously wrong.  The fabric, the cut, the length, the amount of fabric, the trail were all sub-standard and costs had been cut.

I applied for a tribunal in order to get my money back, but the store keeps changing the location of the court.  Initially the case went to Basingstoke County Court, the store requested it transfer to East London, and now it has transferred again to Central London.  The store seems to keep having papers transferred court to court, in order to prevent a hearing.

Please can someone advise what I can do to stop this and ensure a hearing takes place.

Thank you,

Sy1

 

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Hi and Welcome to CAG

 

By Tribunal do you mean  a small claims court claim ......county court ?

 

Andy


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If the claim is private individual against business, the case should be heard in your local court.

Did you buy the dress under a business name or your own individual name?

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Hi,

 

It is a small claims court and I am a private individual against a business.  So, if I request a certain court, will the business and owner be unable to transfer it anywhere else?

 

Thank you,

 

Sy

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As far as i know that's the rule.

So i don't understand how the business has managed to move court without your consent. 

Others might have an answer.

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All litigants whether claimant or defendant.....  when made against a business are dealt with at the litigants local county court.

 

Once all parties have filed their questionnaire the case will be transferred to the mediator /
local court to continue. If you are making a claim against an individual, the claim will be
transferred to their local court. If you are making a claim against a company, the claim will be
transferred to your local court, or to your solicitor’s local court.
You can search for your local
county court using the following website: http://hmctscourtfinder.justice.gov.uk.

 

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/458835/money-claim-online-user-guide.pdf


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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in short tell the court you want the hearing at wherever is best for you and make sure they undersatnd that you are suing a business so the procedure is that it goes to your local court. If the named defendant is for example Ms X  rather than Ms X trading as flo's dresses the confusion is simple to make

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