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Myfamily

ppi from Black horse - asking me for account details

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Hello,

 

Me and my husband saw an ad for claiming PPI from black horse, now my husband said that he thought we had an account with them for a car quite a while ago now.  and so we went online and gave all of our details to check, but they have written back asking for the account number and paperwork etc that we don't have anymore, I can't even be sure that we had an account but my husband was admant. 

 

The question is, shouldn't they be checking that. all of the claims companies said that they can check without paper work.  so shouldn't they be able to do it themselves?

 

I would understand if they came back and said "you never had an account with us" but they haven't.

 

Any thoughts?

Edited by Myfamily

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send them an sar

 

dx

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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It could just be that they cant find you on there system and paperwork would give them account numbers, which would help them to look more.

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