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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Car Clamped 9:40pm / Return of Goods Order Motonovo/DG Collections


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Okay, so an update.

 

he’s not a certificated bailiff.

 

he has a ‘repossession order’ I.E a document put together by Motonovo and a ‘judgement for delivery of goods’. Dated 10 May 2019.

 

Police are on their way when someone is available. 

 

Theres also a ‘field collections report’ which says there’s a zero account balance and zero arrears. 

 

He had one copy of each document for himself. No copies for me. I now have his copy so he has no paperwork. 

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I just thought I’d update you.

 

The car has gone. There was confusion over the money owed - I and the agent thought they were collecting the arrears and costs (approx £3800). Turns out, it was the the full settlement including legal fees and enforcement costs - over £10,000. Not a chance I could afford this.

 

I’m still not convinced what happened today was legal. The three pieces of paperwork I have either state I owe nothing or just the court costs of £493. There is errors on the paperwork.

 

It concluded that because the finance company technically own the car - they can instruct basically anyone to apply a clamp/remove the vehicle. I was told this by the police. I’m not sure if it’s correct.

 

I feel completely defeated. Thankfully I am getting my insurance payout soon so can get a little runaround but god knows how I’ll cope until then. 

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illegally clamped so you couldn't move it to a safe place where he could not repo it from.

 

where it was sadly he probably quite legally could recover it.

but not clamp it.

 

don't think what has happened is at all legal.

hope you filmed it all as advised

and have photos of the clamp date stamped etc

 

 

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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12 hours ago, HelpNeeded321 said:

I have also now established that someone needs an SIA vehicle immobiliser licence to clamp a car...I’ve searched the register and can’t find him. Is that also correct?

How did you establish this? What register?

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

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8 hours ago, HelpNeeded321 said:

I just thought I’d update you.

 

The car has gone. There was confusion over the money owed - I and the agent thought they were collecting the arrears and costs (approx £3800). Turns out, it was the the full settlement including legal fees and enforcement costs - over £10,000. Not a chance I could afford this.

 

I’m still not convinced what happened today was legal. The three pieces of paperwork I have either state I owe nothing or just the court costs of £493. There is errors on the paperwork.

 

It concluded that because the finance company technically own the car - they can instruct basically anyone to apply a clamp/remove the vehicle. I was told this by the police. I’m not sure if it’s correct.

 

I feel completely defeated. Thankfully I am getting my insurance payout soon so can get a little runaround but god knows how I’ll cope until then. 

This sounds like a nightmare! Obviously it will be a huge inconvenience for you temporarily but for an agent to turn up with paperwork which states you owe either nothing or £493.00 and the finance company actually want in excess of £10k that is some very creative accounting by somebody............

If you're that way inclined, I would certainly follow it up with someone and see if what has happened was legal and get charges removed to reduce the debt if nothing else.

 

How and more to the point who concluded that the finance company can send anyone to repossess the vehicle, the police are not experts that's for sure!!! They just want a quiet life and get out of the situation.

 

I have been trying to liaise with professional debt agencies about a very similar situation but they keep you on hold for over an hour, then go through all the income and expenditure and then you never quite get to the point that you called them about. That's not independent advice, it gets us no where.

 

I'm sorry you have gone through this experience and hope you can draw a line under it and move forward.

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

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15 hours ago, Will Goodfellow said:

 

How much is the car worth? You are still liable for the £10,000+ minus whatever the car sells for at auction.

 

I realise this. The car is probably worth around £7k so will sell for less at auction.

 

I am also contacting a solicitor about what happened as I am convinced their actions were illegal. If it gets anywhere, I can potentially look at reducing that bill significantly. 

 

Will update with what happens.

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17 hours ago, Shelley181146 said:

This sounds like a nightmare! Obviously it will be a huge inconvenience for you temporarily but for an agent to turn up with paperwork which states you owe either nothing or £493.00 and the finance company actually want in excess of £10k that is some very creative accounting by somebody............

If you're that way inclined, I would certainly follow it up with someone and see if what has happened was legal and get charges removed to reduce the debt if nothing else.

 

How and more to the point who concluded that the finance company can send anyone to repossess the vehicle, the police are not experts that's for sure!!! They just want a quiet life and get out of the situation.

 

I have been trying to liaise with professional debt agencies about a very similar situation but they keep you on hold for over an hour, then go through all the income and expenditure and then you never quite get to the point that you called them about. That's not independent advice, it gets us no where.

 

I'm sorry you have gone through this experience and hope you can draw a line under it and move forward.

 

I know exactly what you mean - I spoke to two charities yesterday both of which struggled to understand the complexity of the situation and the legalities.

 

I had to basically listen to the police as I was at risk of being arrested. I sat in the car, the agent rang the police and had them tell me what he was doing was legal. They aren’t the experts but I’d rather not thrown in the cells overnight. 

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