Jump to content


  • Tweets

  • Posts

    • The incident was 03rd March 2024 - and that was the only letter that I have received from MET 15th April 2024 The charge I paid was at the Stansted Airport exit gate (No real relevance now - I thought this charge was for that!!).   Here is the content of email to them (Yes I know I said I was the driver !!!!) as said above -  I thought this charge was for that!! "Stansted Airport" Dear “To whom it may concern” My name is ??  PCN:  ?? Veh Reg: Date of Incident: 03rd March 2024 I have just received a parking charge final reminder letter, dated 10th April 2024 - for an overstay.  This is the first to my knowledge of any overstay. I am aware that I am out of the 28 days, I don’t mean to be rude, this feels like it is a scam My movements on this day in question are, I pulled into what looked like a service station on my way to pick my daughter and family up from Stansted airport. The reason for me pulling into this area was to use a toilet, so I found Starbucks, and when into there, after the above, I then purchased a coffee. After which I then continued with my journey to pick my daughter up. (however after I sent this email I remember that Starbucks was closed so I then I walked over to Macdonalds) There was no signs about parking or any tickets machines to explains about the parking rules. Once at Stansted, I entered and then paid on exit.  So Im not show where I overstayed my welcome.. With gratitude    
    • Just to enlarge on Dave's great rundown of your case under Penalty. In the oft quoted case often seen on PCNs,  viz PE v Beavis while to Judges said there was a case for claiming that £100 was a penalty, this was overruled in this case because PE had a legitimate interest in keeping the car park free for other motorists which outweighed the penalty. Here there is no legitimate interest since the premises were closed. Therefore the charge is a penalty and the case should be thrown out for that reason alone.   The Appeals dept need informing about what and what isn't a valid PCN. Dummies. You should also mention that you were unable to pay by Iphone as there was no internet connection and there was a long  queue to pay on a very busy day . There was no facility for us to pay from the time of our arrival only the time from when we paid at the machine so we felt that was a bit of a scam since we were not parked until we paid. On top of that we had two children to load and unload in the car which should be taken into account since Consideration periods and Grace periods are minimum time. If you weren't the driver and PoFA isn't compliant you are off scot free since only the driver is liable and they are saying it was you. 
    • Thank you dx. I consider myself well and truly told :) x Thank you dx. I consider myself well and truly told :) x
    • Doubt the uneconomic write off would be registered, unless you agreed to accept write off settlement of the claim. It is just cosmetic damage. All that has happened, is that the car has been looked at and they realised the repair costs are going to exceed the value of the car. If the car is perfectly driveable with no upcoming normal work required to pass next MOT, your current Insurers will continue Insurance and you can accept an amount from third party Insurers to go towards you repairing the scratched bodywork.    
    • Peter McCormack says the huge investment by the twins will help Real Bedford build a new ground.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Car Clamped 9:40pm / Return of Goods Order Motonovo/DG Collections


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1677 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

This is a very long story and I’m praying someone can help before the morning! 

 

I have a HP finance agreement with Motonovo which is 48% paid (according to their website).

In August 2018, I started to get in arrears on the account.

 

In a nutshell, I had to flee the address I was at due to domestic violence (my ex partner was convicted) and in all honesty, completely buried my head in the sand regarding the agreement. 

 

Move forward to last Friday.

A card was pushed through my door from DG Collections regarding my Motonovo agreement.

I contacted the agent straight away who explained he had a court issued Return of Goods order to tow the vehicle if I could not pay the arrears of £3800 including fees by Tuesday  10th Sept. 

 

Yesterday, I called Motonovo to plead with them, explained everything had been sent to my old address, did not know it was at this stage and requested an extension of 7-14 days to gather the funds (I am awaiting payment of a personal injury claim who have until Monday 16th to pay me).

 

The individual was extremely helpful, advised they would put a hold on enforcement action for 24 hours while they fully reviewed the account and asked me to complete and income and expenditure document (which I did immediately). They said they would call me at some point today to discuss and the phone call was positive. 

I let the enforcement agent know, and they also emailed him. 

 

Roll on the 9:40pm tonight.

By this point I have not heard anything from Motonovo and I have assumed they were still reviewing the account. 

 

I hear someone knocking about outside.

I go out (it’s a shared car park for a number of properties) and the agent is there putting a clamp on my car!

He was ‘nice’ if you will, said nothing is happening at the moment but Motonovo instructed him to do this at 6:15pm. 

 

I explained the conversation I’d had with Motonovo yesterday but he simply said the 24 hours had passed now, and they instructed him at 6:15pm to do this.

I said I was waiting to hear from them and I haven’t been told otherwise.

 

He told me to speak to them first thing in the morning, when they open at 8am. He is currently sat off in his recovery truck somewhere. 

 

I have no idea what to do.

Motonovo have led me to believe everything would be okay, I would get an extension and things would be sorted.

I was left waiting for their call but in the meantime they have been telling the enforcement agent to carry on doing what he’s doing?! 

 

Is there anything I can do in the morning to save my car.

I desperately need it for my work.

I WILL have the funds very soon, but not until Monday.

All I needed was an extension which Motonovo led me to believe was fine yesterday. 

 

Is there a way to go to court quickly to have this reviewed?

Is there a way to get the clamp removed legally in the morning? 

All the paperwork was sent to my old address so I’ve never seen anything to do with this. 

 

I’m sorry if it comes across a little disjointed, I’m typing furiously just to get everything down. 

 

Thank you 

Link to post
Share on other sites

DG collections are in most car repo cases NOT BAILIFFS and have zero legal powers to clamp anything.

 

private clamping was outlawed in 2012.

ring him up

give him 5 mins to get his clamp off of YOUR CAR

else you'll be calling the police.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Can you help me with this at all?

 

On their website it says they are allowed to do this.

 

If I contact him and ask him to take it off - what leg am I quoting? 

 

While he is okay to speak to, he’s currently in his recovery truck and is going to try and take the car tomorrow if I don’t pay! 

 

I am waiting to speak to the police on 101 now. The car is parked on a car park, the way our houses are...we basically back on to a shared car park. I don’t know if this is private or public land. He advised that the return of goods order means he can come onto private property to seize the vehicle? 

Link to post
Share on other sites

ask him a direct question.

is he operating under the direct orders of the court as a court appointed bailiff or as a debt collector for motonova 

I suspect the latter.

 

the fact he has a copy of the ROG is immaterial at this stage

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

if he is not operating as a court appointed bailiff he has no powers to do anything.

 

can you scan up this card or anything else he's given you, both sides to ONE MULTIPAGE PDF

read upload

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I have spoken to him.

He is appointed by Motonovo to apply to clamp?

 

He advised he’s not a private clamper and won’t be removing the clamp.

I have asked police for help, just waiting on them now.

He told me to call the police but he won’t remove the clamp? 

 

The police are advising they won’t get involved as it’s a civil matter.

The lady from the police said there would’ve been small print somewhere in the agreement saying they can clamp on this basis?

Link to post
Share on other sites

total garbage.

there is nothing within the consumer credit act that allows private clamping of a car should you fall upon hard times.

 

the ONLY person that can clamp or take you car in this instance is a court appointed bailiff operating under the direct instructions of a court order.

and i'm not even sure if a ROG gives that power either.

 

can you get atleast that card scanned up please.

 

p's it also doesn't look like DG collections as bailiffs are authorised to do this going by their website.

says nothing about ROG's or court orders under that section.

 

sadly we've seen this numerous times before here whereby a car repo guy thinks an ROG in his hand gives him special powers, it DOES NOT.

 

dx

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I don’t have the card anymore.

 

Once I took the number down, I must have put it in the bin.

 

He’s read my last message asking his powers etc but not replied.

 

He’s insisting he won’t take the clamp off because Motonovo have allowed him to apply it in the first place?

 

I think he’s turned his phone off now. What can I do now at this hour?

Link to post
Share on other sites

hes talking bowlarks...

 

tell him games up mate

you are not a bailiff

you are a powerless repo agent 

you have no legal powers whatsoever

and private clamping was outlawed in 2012

 

remove your clamp NOW or I will sue you personally for the distress and loss of earning I will suffer as I cannot get to work in the morning.

 

the fact you have a copy of a court issued return of goods order does NOT give you any magic legal powers whatsoever if you are NOT a certified bailiff operating under the direct orders of the issuing court.

 

you do realise its a criminal offence to impersonate a bailiff ??

and I now have the evidence.....

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

probably bricking himself.

 

you need to take this the whole way 

I will gather that ofcourse nowhere other than you using it - has the word bailiff been mentioned at all??

 

I am seriously shocked that this guy, who must know his job inside outside, has taken the gamble of clamping a car for a return of goods order he knows gives him no special powers if he has not been certified as a bailiff and directly ordered by a court to do it.

he is in very serious trouble here.

 

dx

 

do you know his name? [don't post it here]

 

go get the card out the bin.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

The car park you mentioned where your vehicle is, is there any CCTV from anywhere overlooking the area?

I'd be on the car park early tomorrow, to prevent him from removing the vehicle, like dx has said private clamping was outlawed in 2012 and he's in serious trouble.

 

If you can get a photograph of him (discreetly) and call the company he operates from to tell them you are suing them for acting in this manner.

 

Get onto Moto Novo first thing also and demand to speak to a manager, but keep calm.

 

Then obviously speak to your employer and either explain your situation or request an urgent annual leave day so you get paid, if that's possible?

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

Link to post
Share on other sites

well go photograph your car clamped now

including any ID from the clamp to prove the owner of it.

 

pers i'd be on the phone to DG's at 8am tomorrow

tell them they have 30mins to come remove their illegally used clamp

and you will be suing them and their repo guy 

 

He is appointed by Motonovo to apply to clamp?

that's not what a bailiff would say.

motonova cant appoint anyone to clamp a car.

 

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Thank you for your advice.

 

I have already requested leave from my employer.

 

The clamp is certainly not being removed tonight. He’s stopped replying to me presumably because he knows I am right. I’m worried his next step will be to just remove the vehicle in the morning? 

 

He told me to contact the finance company first thing (they open at 8am) but when can he remove the car, surely that’s anytime. I’m going to get up around 5:30am in the morning. I’m going to ask my partner to block in my car on the car park so he can’t just take it. 

 

Theres unlikely to be any CCTV but I will check. 

 

As far as I know, he is the director of the company he is operating from! It seems a very small operation And I doubt I’d get anyway. 

 

Tried speaking to police again but just informed it was a civil matter. 

 

Yes I know his name.

 

I assume the finance company has chosen this company because they act in this unlawful way. 

 

I feel sick to be honest. It’s incredibly stressful. I just needed a week or two. I knew I was in arrears, but since I’ve become aware of the severity, I’ve acted quickly and it isn’t good enough it seems. 

 

The thing is - if he removes the clamp in the morning, won’t he just repossess the car instead? He’s come in a recovery truck. He’s parked somewhere on my estate I presume. 

Link to post
Share on other sites

what carryout an illegal repossession as well as an illegal clamping.

 

pers i'd let him and film it on your phone.

 

go see if he is registered

 

https://certificatedbailiffs.justice.gov.uk/searchPublic.do?search=

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

[email protected],

[email protected]

 

neither are registered bailiffs.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

oh it gets better and better......

they are not even regulated to handle debtors money according to the FCA register for DG Collection Services Ltd

 

the only thing that valid is that motonova got a backdoor ROG because you didn't?? update them with your correct address.

 

stuff and all this bunch of COWBOYS can do to you.

I wonder how long this has been going on.

 

I wonder who their registered bailiffs really are then.

they claim to have bailiffs on their website

though ofcourse anyone cam make a website!!

 

pers i'd be getting an angle grinder and taking that illegal clamp off your car.

stuff and all they can do to you if you do.

 

call the police 1st thing in the morning

tell them your car has been illegally clamped

and you WILL be cutting the clamp off at o'clock

and you wish them there to prevent a breach of the peace.

 

oh I do like a good thread before bedtime.

 

dx

 

 

 

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

It’s funny you say that because whenever he’s talked about payment, he’s told me to pay Motonovo, not him. I did wonder why. 

 

Do you fancy coming to Liverpool to help me with this? Haha you’ve been so helpful! 

 

I would consider removing the clamp myself but I don’t want to be arrested.

 

I’m a 28 year old woman, I’m not confrontational enough. 

Link to post
Share on other sites

Apologies, I don't wish to offend but that's what these cowboys rely on. Intimidation so you'll pay up or give up.

 

I am supporting someone in a similar position, so I know what your going through.

Santander PPI X 2 **WON** claims on behalf of son (Oct 2010/ Mar 2011)

Citicard O/H (PPI) - **WON** Compound Interest Dec 2011

Citicard O/H (Charges) Bailiffs sent in August 2012

Barclaycard - **WON** Compound Interest Oct 2011

Monument - account information being sought for OH

Citicard - self - N1 submitted August 2012

Barclaycard - self - **WON** damages for non disclosure/information now rec'd. Aug 2012

Barclaycard - relation - Failed SAR sent 29/09/11

Halifax SAR sent 18/08/2011 for relation

LTSB - SAR sent 09/08/2011 for friend

Link to post
Share on other sites

you or whomever does it can't be arrested for removing a clamp illegally fitted.

clamping by private organisations was outlawed in 2012.

 

as I said, I don't even think a bailiff can clamp a car for an ROG, but that's pretty immaterial now after what we know.

 

has this muppet claimed to you he is a bailiff?

 

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

He’s never said he’s a bailiff no. When I asked him over the phone he’s mumbled something about being appointed by Motonovo as an enforcement agent and that was it. 

 

I’ve sent him numerous messages now about the legalities of what he’s doing. I informed him that I would be informing the police that the car is illegally clamped and it is in his interests to remove it. 

Link to post
Share on other sites

what a …...

no creditor can appoint any member of joe public to be an enforcement agent.

 

FWIW..our spies in the background have sent me this:

 

http://certificatedbailiffs.justice.gov.uk/searchPublic.do?search=DG+Collection+Services+Ltd

he'll be pleased his certification might be being abused or be known to be associated with the possible illegal actions by the directors of the company he is registered too..

 

time to start tightening the screw.

.in the morning go ring the court that issued the ROG, i suspect it was northants bulk court?

Their telephone number is: 0300 123 1056 . ask them if the person that fitted the clamp is a certified enforcement agent.

when they say no . tell them what has happened and that you wish to complain to the highest authority to seek redress against this unlawful clamping and who is this please?

 

record ALL phonecalls and especially film anything the bod latterly does..

I suspect a third party will appear rather promptly and secretly remove the clamp during the night.

 

sorry DG ..you've been DX'd

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...