I understand that you are feeling wronged here but we are in the middle of a global pandemic, they have more important priorities right now, than dealing with a complaint about a complaint ,from years ago.
Makes perfect sense. I think you are looking at this the wrongly
Your confusing cancellation by the buyer and breach of contract by the supplier, apple and oranges.
The legislation has nothing that may help I am afraid.
yes indeed I have a thread on here with the case n it, cant find it just now.
Well, they would not put a D on your file straight away, they would have to considers that your fiscal relationship in this matter had broken down, usually a few missed payments.
They may not have issued a DN either, but i think it likely they did.
The law regarding the beginning of the SB period says, the creditor must be able to enforce for six years.
Due to section 88 of the act there can be no termination or enforcement under default until a DN has been issued and not remedied for fourteen days.,