CRS Legal Action Threatened

[Philipo51617]

Hi

Received the below from CRS.

Do I continue to ignore or do I need to do something.

 

Like others I just cancelled my direct debit but have since wrote to them that I'd pay the one month I owe but they have rejected it.

 

I actually did try and cancel online but it wouldn't accept my email so got bored trying and hence cancelled the DD.

I did put this in email but again they didn't seem to care.

Thanks in advance. 

 

[dx100uk]

read it carefully MAY

 

and as CRS are Harlands infact no gym or those that handle admin have done court in +5yrs you are quite safe to ignore.

 

I gather this is via email too?

 

dx

[slick132]

Hi Philipo and welcome to CAG

 

Were you still within a minimum 12 month period, or was yours a rolling monthly gym agreement?

 

Was there a good reason to cancel if you were within the minimum period?

 

Please see this Guide about cancelling properly in future, to save the hassle of dealing with fools like Harlands/CRS in future - https://www.consumeractiongroup.co.uk/topic/383678-cancelling-your-gym-agreement-get-it-right/

 

If you cancelled without good reason or within the minimum m/ship period, you may need to write and offer Harlands a month's fee.

 

Stay off the phone completely and ignore their demands for now. Keep us posted.

 

[Philipo51617]

Hi

I was on a rolling contract, had been a member for about 2 years. I have offered a month's fee, but they chose to reject .

I'll have a good read of the link and continue to ignore.

Thanks

[slick132]

Who did you offer the month's fee to - the gym or Harlands/CRS?

 

I assume you just cancelled the DD mandate and therefore failed to pay the final month's fee for the notice period - is this right?

 

Unless it was offered in writing, I suggest you now write to Harlands offering the final fee. There's an example here you can use - https://www.consumeractiongroup.co.uk/topic/418126-another-exercise4lessharlands-query/?do=findComment&comment=5009017

 

 

It want stop Harlands/CRS making demands for a while longer but you will have done your best to resolve the issue in the right way.

 

[Philipo51617]

I offered the monthly payment to Harlands.

Last screenshot shows that I tried to cancel membership, but I didn't know my W number....and it clearly states W number or email.

 

 

 

 

[Philipo51617]

Hi

I've received latest threat from Xercise4less/ CRS/ Harlands...now saying it will be passed to Zinc Group Ltd, any advice would be great.

 

[dx100uk]

I have removed numerous images posted directly to your posts

Please put them all in one multipage pdf only

Read upload

 

 

[slick132]

HI philipo,

 

We don't need to see the images - we've seen them numerous times before.

 

If Harlands/CRS tell Zinc to contact you, that's no problem because Zinc can be ignored completely.

 

Please read other threads here and you see many threads showing Harlands/CRS and Zinc can be safely ignored with no consequences.