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Hi everyone, does anyone know where I stand? I bought a climbing frame for my grandson for his birthday, it was delivered in January. However, stupidly enough I didn't check it! We tried putting it together last week and realised a load of stuff was missing. I approached the company via email and phone but they are now ignoring me. The person I am dealing with is never "available". I don't want to cause a big drama over it but it cost us quite a lot of money and it was probably partly our fault as we didn't check it as soon as it arrived. Anyone know what I should do? Emails and phone calls are being ignored. Many thanks :-) -
Calculating interest under the County Court Act In many cases you can claim interest on the money you are owed. To calculate this, use the steps below; Work out the annual interest: take the amount you’re claiming and multiply it by 0.08 (i.e. 8%). Work out the daily interest: divide the yearly interest from step 1 by 365 (the number of days in a year). Work out the total amount of interest: multiply the daily interest from step 2 by the number of days the debt has been overdue. For example, if you were owed £1,000: the annual interest would be £80 (1000 x 0.08 = 80) divide £80 by 365 to get the daily interest: about 22p a day (80 / 365 = 0.22) after 25 days this would be £5.50 (25 x 0.22 = 5.50) If you are claiming interest under the County Court Act you will need to complete some extra fields for step 5, including the daily rate of interest. You need to add this amount of interest to the total claim amount and enter it in the box for ‘amount claimed’ as shown at the bottom of the example. This ensures that any interest due prior to issuing the claim is included in the total amount claimed. This cannot be added to the claim at a later date without making an application for permission from a District Judge which incurs a fee. Please note that you can use the same daily rate to calculate interest from the date the claim was issued to the date of judgment if your claim reaches that stage. -
I've removed Claim reference and Parcel ID Claim Particulars -
Thanks Dave.. There were other comments etc that I added to the WS and some came in after.. I did submit the Airport Act as Exhibit 18.. and all the comments after I added them to a Hit List for my Closing statement.. these were all very helpful.. Regards Tom -
For any who might be interested in a line of enquiry and wonder about pyramids .. Super mounds? We know that mounds preceded pyramids - interesting with what we know about the legendary origins of Atlantis, snake worship and the 'double helix' staffs Hers a few starters https://en.wikipedia.org/wiki/Benben https://en.wikipedia.org/wiki/Ningishzida https://en.wikipedia.org/wiki/Atum "In the Heliopolitan creation myth, Atum was considered to be the first god, having created himself, sitting on a mound (benben) (or identified with the mound itself), from the primordial waters " Perhaps a step or two to far, and perhaps coincidence, but interesting nonetheless
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Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003- 1 reply
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Natwest Bank Transfer Fraud Call HMRC Please help ***Refund in Full***
waz70 posted a topic in NatWest Bank,
Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786-
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