PARKING TICKET AT IBIS HOTEL ROTHERHAM WHILST STAYING THERE

[sweets-on-the-move]

received a parking charge notice from civil enforcement ltd liverpool. 

this was a charge for parking at the ibis hotel bramley rotherham on 26/07/2019. 

parked in breach & terms of conditions. 

i was dropping my girlfreind and her sister off at the hotel as they had booked in as guests for the weekend. 

the vehicle was there for about 60 mins  

there demanding a fine under the schedule 4 of the protection of freedoms act 2012. 

the fine is £100.00 

please advise what i need to do about this please

[dx100uk]

please show us where it says this is a fine please?

 

also complete this:

 

 

[sweets-on-the-move]

parking charge notice issued remains un paid classing this as a debt .the outstanding debt £100

 

[FTMDave]

The first thing is to give IBIS some grief and demand they get it cancelled.  Either get your girlfriend to do it or you comunicate with them quoting her booking details (I've stayed with IBIS several times myself and there is always a booking number).  If they are useless in Rotherham quickly escalate to area and then CEO level.     

[dx100uk]

removed jpg posted directly to post

PDF only please 

read upload

[ericsbrother]

I agree, go route 1 and if you can get the 2 ladies to speak to them and let them know that they dotn expect to have their lift provider charged more than they pay to stay there (and that Ibis will be flamed on social media if they dont sort out this problem).

What was the date you got the NTK through the post? that is most important to knwo before you say anything to the parking co directly

[sweets-on-the-move]

2nd september 2019 is the date on the letter .we do have the booking details also the confirmation and booking reference no .dated regards

[FTMDave]

So - what did IBIS say when you demanded they get this cancelled?

[sweets-on-the-move]

no reply 

[sweets-on-the-move]

reply from ibis tonight at 18.47 pm  The details for you to contact are on the enforcement notice, I hope this helps

[FTMDave]

So having infested  their property with bandits, IBIS's solution is for you to contact the bandits and ask them not to practise their banditry - er, I wonder what the bandits will reply?

 

I would escalate it to CEO level.  I hope this isn't out of date https://ceoemail.com/s.php?id=ceo-9393&c=Accor%20Hotels%20UK-Managing%20Director

 

Point out that you were accompanying genuine customers, that the local IBIS were useless and obviously want their customers to go to Travelodge or Premier Inn, and that if you are sued by CEL you will add IBIS to the case as a third party.  Unless IBIS do their job and get the invoice cancelled immediately.

[ericsbrother]

you dont accept this, you get on to IBIS head office as explained. If they have a facebook or other social media account you post on it that they are less than helpfula dn as it is therir land they have the final say, not some bunch of ex-clampers.

Dont forget to get the ladies to start a chargeback via the card they paid for their visit on. If the bank wnats to know why they simply failed to provide the service paid for and refused to look into the complaint.

Once that is under way they should let Ibis know about this and say that any attempt to stop this chargeback will be resisted