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    • I feel that people are focusing too much on the OPs property being a council house and putting responsibility on the council to resolve this.   imagine for a moment that the OPs house is privately owned, now what powers would they have to take action on the trees? Pretty much none without taking the tree owner to court right. Well as the trees are privately owned, that is the same power that the council have right now.   the information with the £375 will be inline with high hedges legislation as this will be the only power the council will have and it is common for there to be a charge for this.   this is not a social housing issue, but a neighbor dispute with a private homeowner.   i used to work as a tree officer for a local authority and from experience have seen that people’s idea of dangerous and what is actually dangerous are two different issues. A councils power to enforce tree works are also limited and will usually only be where a private tree poses a risk to the highway, not to another property as that is a civil matter (even where the council own the 2nd property).    With regards to risk to underground pipes, this is something you will be unlikely to successfully argue as various studies have found that unless a tree is planted on top of the pipe and crush it, the roots will not cause damage, but rather only enter through already damaged areas as they are opportunistic, any tree roots in drains are usually a secondary issue where a pipe had existing damage and to resolve it will require a permanent repair to the pipe to prevent recurrence.   the only options i see here are to calculate the height allowed under high hedges legislation (it varies depending on what direction the property faces , the location of hedges etc) and try to enforce that which will involve the fee. Otherwise there is little you can do as the private homeowner has a right to have trees in their garden although they may be liable if they were to cause damage to your property (such as a shed) or the councils property in the future.
    • Served on 16 Feb.   On reviewing the MCOL website today for an updated, I noticed that 1) Hermes has aknowledged the claim, but not yet filed a defence, and 2) that I there was a glitch / error on the form. Essentially, it looks like I had accidentally left the "I will send detailed particulars of claim" box ticke (I thought I had unticked it), with the result that the claim section has been truncated, and some extra text has automatcially been added - in red below):   "...Claimant seeks £XXX, plus I will provide the defendant with separate detailed particulars within 14 days after service of the claim form. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of..."   This is obviously not ideal. Is it better to try to amend the claim somehow, or to just submit a brief POC that a) clarifies that I am seeking £XXX plus costs (which was automatically truncated), and b) sets out my calculation of the £XXX?  
    • Hi   It amazes me how they pass the buck as they don't want to deal with a private homeowner but if the shoe was on the other foot they would be hammering down on you for breach of tenancy.   As this is council housing you need to make a Formal Complaint in writing to the Council Housing about this (as a social housing landlord they have a complaints process they have to follow). you need to exhaust their complaints process. Make sure and title your letter Formal Complaint.   From what you have posted this tree is not just a nuisance but also a Health & Safety risk:   1. The tree being overgrown is now a danger to the occupants/Guest/Visitors to your property   2. The tree has overgrown into the Council Housings Boundaries your property causing damage/endangerment to the occupants/guest/visitors.   3. As the roots of the tree are also overgrown into your property you have concerns that these may be causing/damaging to any underground pipework that may be within the boundray of the property.   4. So far the Councils actions have been to treat their Council Housing tenant as a third class citizen with a private homeowner aloud to cause endangerment/possible damage due to these overgrown trees which are encroaching on your council house property/bounderies.   You also require clarification why you were sent the Healthy Neighbourhood Information which states I have to pay £375 to make a complaint. (make sure and attach a copy of the response that states this cost)   You also require copies of the following:   1. Complaints Policy (not the leaflet) 2. Customer Service Standard (not the leaflet) 3. Health & Safety Policy (not the leaflet) 4. Public Liability Insurance Policy. (not the leaflet) 5. Clarification from you if their is any underground pipeworks running through the bounderies within the garden area (you should have full knowledge of this it being your property/plans) 6. Compensation Policy (not the leaaflet) 7. Equality & Diversity Policy (not the leaflet)   When you get the above policies sit with a pen/pencil/highlighter and take you time reading them and just think to yourself 'DID THEY DO THAT' if not mark it then leave it for a while then do the same again this way you can basically throw/write back stating the haven't followed x policy with which part of that policy and your reason. (you are building evidence to use against them using their own policies. I would also like to refer you to The Local Government (Miscellaneous Provision) Act 1976: http://www.legislation.gov.uk/ukpga/1976/57/part/I/crossheading/dangerous-trees-and-excavations     You need to remember yes it is the Council but the Council Housing is a separate entity and is a Registered Social Landlord (RSL)   Is the Council Housing classed as a registered Charity? (what is their registration number whether charity or RSL?)   Also have a wee look at this CAG link:     
    • @rocky_sharma   Fame at last!!   Dunno how much help it would be in your case, but I could try digging out the txt of my defence if you think it might be relevant to your defence. We might hafta do this via PM, then e-mail though if ya wanna go down that route.   Good luck with yours anyway mate.
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2ltr16valve

Wife and I bankrupt June 19. HMRC taken recalculated award against debt ?

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Looking at this again, I don't know why I suggested contacting the DWP for a tax credit overpayment. I blame tiredness.

 

You need to submit a mandatory reconsideration to HMRC as soon as possible. You can fill it out online if you have a gateway account or print off the form here:

 

https://www.gov.uk/government/publications/child-tax-credit-and-working-tax-credit-appeal-form

 

Don't wait while HMRC drags its feet. If the mandatory reconsideration does not overturn the decision, you can then appeal. Post back here for assistance if you need to.

Edited by Will Goodfellow

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2 minutes ago, Will Goodfellow said:

Looking at this again, I don't know why I suggested contacting the DWP for a tax credit overpayment. I blame tiredness.

 

You need to submit a mandatory reconsideration to HMRC as soon as possible. You can fill it out online if you have a gateway account or print off the form here:

 

https://www.gov.uk/government/publications/child-tax-credit-and-working-tax-credit-appeal-form

 

Don't wait while HMRC drags its feet. If the mandatory reconsideration does not overturn the decision, you can then appeal. Post back here for assistance if you need to.


that’s all already been done. Formal complaint on 3/9 on phone which was escalated on 04/09 by hmrc due to seriousness of it. 
MR submitted online also on 04/09 and written letter sent and received by hmrc on 10/09. 
 

still nothing ...... 

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That's not surprising. You could chase it up but I'd be surprised if you receive a reply within a month.

Edited by Will Goodfellow

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16 hours ago, Will Goodfellow said:

That's not surprising. You could chase it up but I'd be surprised if you receive a reply within a month.


 

just had a phone call from TC, they have agreed I was right and they should not have taken any payments and that they made multiple errors. 
they are now trying to work out how to pay the money back without the system throwing up more overpayments or sending recovery to UC. 
they are also going to pay redress and compensation. 
The man is hoping to have a final answer and figure on what they are paying next week. 

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Hope UC don't class it all as income and nil your UC.   that is why they are looking how to pay you without the system snatching it back Unclebulgaria will know more about that side.

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2 hours ago, brassnecked said:

Hope UC don't class it all as income and nil your UC.   that is why they are looking how to pay you without the system snatching it back Unclebulgaria will know more about that side.


I did raise this with TC, as I can see this exact scenario happening. TC will be sending me a letter stating it’s owed money from June-July before UC was in payment so has nil effect. 
 

TC are looking more at a manual payment too as that system doesn’t talk to the UC system. 

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HMRC just need to cancel the debt amount with DWP Debt management, which should then stop it being deducted from UC statement.

 

If HMRC failed to stop UC deduction, it would appear on your UC statement as  a deduction towards tax credit overpayment. I think the percentage deduction is about 20% of the standard UC allowance.  If this happens, there is no point phoning UC or DWP Debt management. Call HMRC and ask them to resolve this with DWP Debt Management, who should then refund the amount.


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18 hours ago, unclebulgaria67 said:

HMRC just need to cancel the debt amount with DWP Debt management, which should then stop it being deducted from UC statement.

 

If HMRC failed to stop UC deduction, it would appear on your UC statement as  a deduction towards tax credit overpayment. I think the percentage deduction is about 20% of the standard UC allowance.  If this happens, there is no point phoning UC or DWP Debt management. Call HMRC and ask them to resolve this with DWP Debt Management, who should then refund the amount.


hi uncle bulgaria. 
 

I think you might have misunderstood what’s happened. luckily nothing has been deducted From UC as I got to debt management first and they zeroed the amount for 12 weeks. 
TC inform me that they have ‘recalled the debt’ and I have received a letter from them stating I owe nothing now. 
 

what TC are trying to work out is how to pay me the money they offset against the overpayment that was showing on their system that shouldn’t have been there. As I have moved over to UC this is more difficult as it could cause the TC system to throw a tantrum in x amount of months/years which will again go straight to UC for recovery. 
 

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No doubt HMRC will have a process, as your situation is very unlikely to be unique.  So HMRC will need to use the process they have.  It might be an offline manual payment and an IT fix to correct your record.


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Well well we’ll. just got a letter .... they have only gone and sent another £766.87 EACH for my wife and I as DEBT to universal credit for the award period ending 04/2018 !! 
 

couldn’t make this up honestly!

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On 28/09/2019 at 09:46, unclebulgaria67 said:

No doubt HMRC will have a process, as your situation is very unlikely to be unique.  So HMRC will need to use the process they have.  It might be an offline manual payment and an IT fix to correct your record.


apparently not speaking to them, had we still been in receipt of TC and not moved to UC they could have dealt with it easier but they have nothing in place for this set of events as should never have happened... as there are numerous processes in place to prevent it. 

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