Ashley smallman

[Mrasmallman]

Hey. 

Due to my working hours that I do I am unable to answer my phone and I was wondering if there was an email address I can use to talk about the situation and get it resolved.

 

Thank you.

 

Ashley Smallman 

[honeybee13]

Hello and welcome to CAG.

 

What is it you'd like to discuss please? We normally answer queries on threads like the one you just started.

 

Best, HB

[Mrasmallman]

Well I keep getting phone calls from crs And text message saying need to speak so I would like to speak to someone but I cant due to my hours I work unless it is through email as I dont normally finish until 9pm and I start at 6am

[honeybee13]

Thank you.

 

Can you tell us what debt CRS are chasing please?

 

HB

[Mrasmallman]

It is to do with my gym which I went too but I dont go to now and the payments 

[honeybee13]

Thank you for the information, I've moved you to the Gyms forum. We know all about CRS, site team member Slick and others should be along to advise later.

 

While you're waiting, have a read around the Gyms forum and you'll see how this all works.

 

Best, HB

[dx100uk]

so you cancelled an old contract

how did you cancel?

 

simply by stopping the DD?

 

dx

 

[slick132]

If you cancelled a gym agreement or the DD mandate that paid the gym, the last thing you should do is try to speak to, or email, CRS - they won't help you resolve anything and they'll just insist you pay unpaid gym fees plus increasing amounts of admin fees.

 

1. What gym is this about.

 

2. Was Harlands the admin con dealing with the DD pay'ts.

 

3. Was it a 12 month agreement or a rolling monthly agreement.

 

4. Did you give a months notice and pay a final fee before stopping the DD's.

 

5. By what method did you cancel.

 

Also please give us some dates for joining, cancelling, last DD paid.