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    • OK,  I have not claimed anyone told us to pay in this forum. As grown up adults we made this decision. I am sharing our experience in case it benefits anyone.  Our approach to this is if Lidl didn't help at the end we would take our shopping elsewhere and the so called reduced charge of £45 paid would be the end of the story, even if is unfair.    As I mentioned Lidl cust. service already emailed us to confirm that they have contacted Athena to cancel the charge, I'll first follow up with Lidl. If not resolved will resort to chargeback.  
    • no one ever said PAY THEM, you never ever do that.   if you paid by debit card go get it back by a chargeback to your issuing bank.      
    • Hi All,   My partner received a response from Lidl after another 3 days in which they explain the reason for their car parking system etc. but to summarize they conclude to cancel the parking charge with the below paragraph;   "In light of your comments, on this occasion only, I have requested that the parking charge is cancelled. Athena will confirm the cancellation in writing in due course."   As the £45 was going up to £90 the day before the email above actually reached us,  we actually sent the payment of £45 to Athena to remove the risk of that, but with the above conclusion we will follow up to get a refund.    Meanwhile we did our first big shopping with the car from Aldi in the local area instead of Lidl for the first time in 2+ years. As Aldi shares the car park with Matalan store in our area their car park period is 3hrs free of charge, which removes the stress of timing your shopping.   I think the supermarkets are shooting themselves in the foot with these types of measures when they use 90mins or such short periods as a time limit.   I'll post an update how the refund chase goes and how long it takes.    Thanks.
    • and apparently have sweet FA of the systems ready to implement the Kent border, ... which is needed because they haven't got the systems in place to manage the UK-EU border or UK-Ireland border they have striven so hard for and had sold so enthusiastically ..
    • It will be court / legal threats then, but that's out of my experience there. Good luck with the claim and let us know how it went.
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    • I’m in desperate need of help
       
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
       
      I waited the 14days for my refund and no refund came
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Overdraft that NatWest have refused to take a payment o


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Ok 

I have a debt via a bank overdraft on two accounts that is around 2-3 months old,

I called today to be put through to 4 departments to be told The debt is in the process of being passed to a Debt Collection Agency and I should wait for them to contact me,

 

I told them I did not contract to them,

and confirmed they have not sold the debt to them,

 

they also confirmed the debt has not been passed to them yet and is still with the bank,

but refused to accept any agreement or payment on this overdraft as its "in a queue" 

I then got the call handler to confirm the debt has not been passed or sold on yet

and that it was still handled by the bank and they agreed it was,

 

I have done a SAR today in the same call and got a call back 2 hours later

(which I missed from the SAR department which I will call back tomorrow)

TL;DR I tried to pay off my overdraft today and the bank said no

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why do you think you even need to pay it off?

 

complete history please

 

 

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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I Moved bank from NatWest to Monzo basically because i wasn't happy with the service, and reliability of the bank

i had two accounts both with £250 overdrafts each, i did an account switch with one and stopped using the other.

Additionally i had savings accounts each with zero balance and an ISA.

After i switched accounts in February the bank started to write to me saying i needed to pay back the over drafts. I thought, to save further issues on my credit file i would contact them to arrange a plan to pay them back, i was quite taken back when they wouldnt even discuss the debt with me.

 

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Not sure why you needed to ring anyone.

why not pay by bacs?

they cant refuse that

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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well no its not closed 

money is still owing

so it cant be closed.

 

 

 

 

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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if i try to pay money into the account its redirected by the switching service/and/or bank, the account has been closed and i can not see the account online or in my banking app

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go on live chat then and tell them you want to pay off the account by a bacs transfer NOW

how do i do that please?

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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i got a response from the online chat
 

Quote

I can see that your account is serviced through another department. There is a temporary block placed on your account right now due to which you are not able to see the account online. I would request you to please call our concerned team on the following number who will be more than happy to help you with this : 0800 161 5908


This is the same department i called to try and pay the overdrafts off.

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"  concerned team  " :becky:

 

Your account will now be with Collections based at Telford and will be converted to a router account with a new account number...try contacting them....0845 301 5139

 

http://www.creditordetails.com/creditor/2360/NatWest-Recoveries

 

Andy

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