Alleged GB energy debt - now co-op Energy

[Jaxonmacca70]

Advice please so I need to know what action to take. 

In July 2016 I signed up with gb energy supply paying £35 pcm

in October gb energy changed over to cooperative and

my bill in November 2016 was £26 in debit,

 

December I moved out of the property to Scotland which I have all the evidence to prove,

just received a bill of £890 for energy used till October 2017,

and there threatening with legal action,

 

where do I stand as I wasn't even at that address in 2017

[ericsbrother]

when did you tell them you had moved out? Did you give them a final meter reading? If you didnt they arent expected to know

You may well owe them somehting to balance out the difference between your monthy DD and the actual bill so you need all of the dates and consumption figures

[Jaxonmacca70]

My ex landlord said they would organise it, as far as we were concerned gb energy went bust and taken over, I don't mind paying up to December 2016 but not 800 when I wasn't even living there

[BankFodder]

Well probably a bit late to say it – but lessons for the future – take care of these things yourself. Don't rely on other people and certainly don't rely on landlords. They don't care.

Send the company an SAR and then in a separate letter send them evidence that you weren't in residence at that address. In that second letter, head it up "formal complaint" and tell them that if they don't resolve it then you want it taken to the energy ombudsman.

Keep us informed as to what happens.

Have you checked your credit file? If there is nothing on it at the moment then keep an eye on it.

[Jaxonmacca70]

There's nothing on my credit file no defaults no nothing which makes me suspicious as gb energy went into liquidation, just very suspicious

 

My ex landlord said they would organise it, as far as we were concerned gb energy went bust and taken over, I don't mind paying up to December 2016 but not 800 when I wasn't even living there

[Raven1]

When a rental property lies empty the owner is liable for the bills.  Having worked for an energy company, dealing with debt, I know LL’s frequently try to avoid paying by marrying up the dates when tenants were there. It could even be that the next tenant ran up the bill up under your name because you never called with a final reading to close the account, or even a succession of tenants...

As stated above, never ever rely on someone else to provide opening/closing readings if you are paying the bill.

Incidently how did the energy company know your new address to send the bill to you?

Edited August 29, 2019 by Raven1

[Jaxonmacca70]

Must of searched on electoral roll, plus npower whom I used for electricity cancelled my account in January 2017

[Raven1]

I thought you said you were with GB energy which was taken over by Co-operative Energy at the previous address?

[Jaxonmacca70]

Gb energy was for gas and n power electric 

[Raven1]

Who contacted you, was it the energy company or a Debt Collection Agency,

Edited August 29, 2019 by Raven1

[Jaxonmacca70]

Debt agency, I've ignored it due to having cancer treatment for terminal cancer so don't need the stress, just want to be prepared, just don't understand why it's not on my credit file

[dx100uk]

ignore powerless DCA's

they are not bailiffs

deal with the client directly.

 

 

[Jaxonmacca70]

OK thanks, I thought it was suspicious and they're clutching at straws