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MrJohnW

Lowell\Lowell - Provident

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Hello, the lady I have been helping out has a new issue, and I am hoping someone here can advise.  

Had the standard 30 days letter from them in April.  Sent off the CCA/CPR and what not.  Had letters back saying they were looking for documents then that "it was on hold" two months laters.  

This weekend she received a phone call from a relative she lived with 9 years ago.  It was some debt letters.  It was the same company and same debt as before but they are re-issuing the 30 days notice before action to this very old address.  She did not give them that address, that debt was never registered at that address. 

Suggestions please?  Seems like they are trying to sneak a CCJ in, I have successfully seen off multiple old accounts that have been sold to Lowell for her.  

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lowells obviously have her current correct address from letters you've sent [CCA/CPR]

 

I suggest you write to them and demand to know why letters for other debts are purposefully being sent to an old address when they KNOW and have received and replied to letters from her present address..

 

I would guess, that because they've obviously been cash cowing her on other debts she'd be an easy touch to fleece on others as to date, she'd not had a clue till you came along!!

 

as a side issue....why are you sending a CPR when theres no issued court claimform?


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Posted (edited)

Sure, I will send them a strongly worded letter in her name.  They responded to her at the correct address, and are well past the time frame to provide documents. 

I was advised to send CPR and CCA from here a while back in response to 30 day letters, has it changed?   

Its the same debt they tried and failed to chase in April.  

Edited by MrJohnW
Update

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if you mean the pre action protocol letter of action reply thread

it doesn't say cpr anywhere.. but no matter.

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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I seem to recall there is a time frame for them to provide documents after they start the 30 days before action and you send the CCA after which they can't chase.  Was it 45 days?  

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You have 30 days to respond and they have 30 days to comply Pre Action Protocol..before issuing a claim...not that any DCA adheres to it.

 

12+2 to respond to a CCA request

30 days to respond to a DSAR.


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