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virgin claimant!!


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I sent the preliminary letter to my bank, first direct, relating to charges of around £1200. I received a reply after a few days later asking me to send details of dates & amounts I want to claim. I received an acknowledgement to that letter and am now awaiting their reply. ;)

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Hi Fifi


Welcome to the CAG forum.


Did you not enclose a schedule of the charges with your prelim letter?

If not you should have!

So have you now sent the list of charges? Wait 14 days from when you sent that to send LBA with schedule attached.


Also start a thread in the First Direct Forum to keep us posted with your progress.


Loads of luck:)

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