well prepare a CISHEET with them in at welcomes int rate
think if you go read that letter properly it doesn't say WILL anything
and ofcourse the one page CCA return is woefully lacking and thus unenforceable
so don't fall for coasts waving of dangly bits to scare you.
you have ofcourse read all the other Coast threads here too...
Please monitor this thread for a reply tomorrow.
however you are wrong not to give the builders name. It won't do you any harm that it may help and it will certainly help others.
Don't imagine that trading standards will take any action. They won't
Thanks for your reply. I have discussed this with citizens advice and they have taken details of the builder and reported them to trading standards who will take appropriate action. The builders claim that as the draft contract was sent over by email and I had time to think it over before deciding there is no cooling off period in this case.
When sending the draft contract they do not cover any details relating to cancellation rights or any of the details required in the legislation above as they are claiming it should be treated as 'on premises' and therefore my consumer rights do not exist.
I prefer not to give their name on a public forum at the moment but they are certainly not making my life easy at the moment. They are threatening to sue me for breach of contract if i do not pay up in 14 days.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!