What fun it is! The case was heard today via MS Teams. The representative of VCS kept his lie, saying he still hadn't received my WS even though he acknowledged having received my "certificate of posting" and the screenshot of the original email.   I asked the judge to dismiss the case due to the unreasonable behaviour - that was denied. The judge ordered me to email my WS to the representative on site (which I complied with) and gave the agent 20 minutes to read.