Jump to content


  • Tweets

  • Posts

    • Wayne Ting, chief executive of e-scooter firm Lime, says there's room for improvement. View the full article
    • If you are absolutely certain* that you were parked OK, write a letter of complaint to the Headteacher and copy in the Chair of the school governors.   If you or the car were identifiable in any way from the photo (eg visible registration number, driver's face etc) I would very politely write that you resent the untrue suggestion that you had parked/had stopped/were waiting in a way that contravened any traffic regulations, and that you are sure that the school will understand that you would like an apology and a correction to be printed in the next newsletter.  (You can also clearly state that you were identifiable from the photo because other parents have mentioned it to you).   See if that works.   You don't want to go to court for defamation as you'll need access to about £10k in fees before you get out of bed.  You just want an apology and a correction.  If what you've told us is accurate, I don't see any reasonable school failing to say sorry.     *My wife is a former school governor and my experience listening to her is that very very few parents actually understand the meaning of the no stopping/no waiting signs and road markings outside schools.  Don't complain unless you are sure you weren't stopped where you shouldn't have been.
    • And they haven't offered a speed awareness course either?  (Have you done one in the last three years or is this in Scotland?)   And is one of the notices for 34 in a 30?  As Man in the Middle says, that ought to be below the level at which they take action.   (And sorry - I don't want to appear preachy - but...  there don't have to be any warnings or signs or lines on the road to advise you of the presence of speed cameras.  If you get away with an exceptional hardship argument you will need to stick to speed limits in future - whether you know there are cameras there or not.  NB Don't know if this applies to you, but most 30 mph limits are restricted roads with a system of streetlighting and don't even need speed limit signs - you are assumed to know this from the Highway Code).
    • It's up to you if you want to pay £300 you don't owe plus whatever Unicorn Food Tax with no basis in law whatsoever that they will have made up in the Letter Before Claim.   We'd prefer you didn't.   But you have received a LBC so it's make your mind up time.   So please    - post up photos of the signage in the dark that you'll have taken two months ago (post 14)    - post up details of planning permission for their signs you'll have found out after you got onto the council, again two months ago (again post 14)    - also let us know if you agree with Brassnecked's excellent letter or if you'd like to tweak bits depending on what you've found out    - upload the LBC.  Some of them are appallingly drafted and invariably contain Unicorn Food Tax which is all useful extra ammo    - also, where are you living now (post 35) and are you comfortable with legal communications arriving at your parents'?   If you look in our PPC Successes thread at the top of the page, you will see 275 times these cheats have been seen off with their tails between their legs (and all had the same "well known legal companies" (ho! ho!) on hand).  In reality 275 times is a massive underestimate, in all 275 cases there was a "moment of victory" IYSWIM where the PPC were thrashed in court or discontinued a claim or were called off by a supermarket chain, etc., etc.  There will have been at least that number again where they were told to Foxtrot Oscar and then crawled back under their stone.  They are eminently beatable but logically when you're in legal dispute you have to put some graft in to beat the other party.
  • Our picks

UK Search/SHULMANS LLP PAP LOC - Octopus Energy Debt


Please note that this topic has not had any new posts for the last 371 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hey guys,

 

I was using a utility supplier for 18 months.

Every month, paid my direct debit on time.

 

One day, they reviewed my account and said they had miscalculated my energy consumption and I now owe them £900. 

 

I switched energy suppliers straight away as a consequence. 

 

I am now being contacted by UK Search Limited by phone, email and text message. So far, I haven't responded and don't intend to.

 

I've checked my credit file. The account with the original utility supplier is closed and settled according to Credit Karma. 

 

So what should I do with UK Search Limited? As far as I see it:

 

  • Completely ignore them until they go away (my preferred option)
  • Contact them in some way and dispute the debt

 

I would be very grateful for any advice on how to proceed. I currently have an excellent credit score. 

 

Thank you,

 

Link to post
Share on other sites

Hi and Welcome to CAG

 

If we could have the name of the Utility Supplier to be able to place your thread in the correct forum.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites
  • Andyorch changed the title to UK Search Limited & Closed Account with Octopus Energy Debt

Thanks I have moved your thread to the  Utilities - Gas, Electricity, Water  Forum and updated your thread title.

 

Please continue to post here to your thread.

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

whom are uk searches stated client?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

They claim to be working on behalf of 'OCTOPUS ENERGY'. They state that all correspondence be addressed to them and not OCTOPUS ENERGY. 

 

P.S. they like to write in capitals :)

Link to post
Share on other sites

ignore..

send octopusy an sar.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

loads of DCA util threads here

get reading up.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
  • 1 month later...

@dx100ukI never got a response to my SAR from Octopus.

 

But I have just received a 'letter before court action' from one of their legal representatives, who have been "instructed to consider legal action against [me] if full payment, a settlement or your proposals to make suitable repayments arrangements are not received in the next 30 days."

 

I'm reading the threads now. Any advice on how to proceed? 

Link to post
Share on other sites

I can instruct my dog to sit

if it does is another matter.

 

it this octo themselves or another co ..who?

 

does it mention the pre action protocol and contain a reply pack?

if not safe to ignore 

 

dx

 

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Woof woof!

 

It is Shulmans LLP who state "Our client, Octopus Energy Limited have referred your account to their litigation agents UK SEARCH LIMITED who have instructed us to consider legal action..."

 

It does contain a pre-action protocol and reply pack. 

Edited by Topkekker
Link to post
Share on other sites
  • dx100uk changed the title to UK Search/SHULMANS LLP PAP LOC - Octopus Energy Debt

aha  SHULMANS LLP not Schulmans LLP that makes more sense now.

 

you need to respond yes.

 

1st if you use our search...

SHULMANS LLP

 

https://www.consumeractiongroup.co.uk/search/?q=SHULMANS LLP

 

you'll see there are numerous claims here for mostly southern water debts

most of which, ince the original creditor know what is going on 

fizzle out one way or another as they don't know this action is going on an they have no real wish to goto court

as they will have to.

 

I would be chasing up octopus and asking where is your sar, they only had 30 days!

 

there is a sticky here:

on how to respond, though I don't think there is a specific one for octo yet...was the electric?

 

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

@dx100uk thank you. Yes it was an electricity bill.

 

- I put my details into MoneySupermarket for a new supplier.

- I was quoted £30 p/m with Octopus.

- Used them for 13 months and paid everything on time.

- They decided after 13 months they have been undercharging me to the tune of £970.

- Ask them where they got their initial meter reading from as I didn't provide one. They ignore and insist I pay.

- Switched providers and now pay £50 per month on average.

- They release these doubt hounds on me.

 

I'm looking to buy a house in the next few months so really could do with this not going to court.

 

Equally I'm absolutely disgusted with how this company thinks it can treat people. I wonder how a more vulnerable or older person on my situation would feel and it makes my blood boil.

 

 

-

Link to post
Share on other sites

well something is not right, that would make the usage bill £100+ PCM.

 

on the pap reply form we'll inc a request for all bills and readings.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

So, checklist of what is happening this week:

  • Printing your version of the PAP reply form and sending it to Shulmans LLP. 
    • Ticking box D (I dispute the debt) for the following reasons:
      • I paid in full my pre-agreed direct debits on time, each month, for 13 months. After 13 months had elapsed, Octopus Energy claimed that my usage meant I now owed them £976.93 in arrears. This arrears estimate is erroneous and has no basis in reality, primarily as I did not give Octopus Energy an initial electricity meter reading.To give context to the scale of their obvious error, my home is a one bedroom flat with three rooms.
      • Also, the debt purchaser has yet to provide any or all of the required documentation.
    • Ticking box I and request:
      • All bills and meter readings
      • A copy of the Default Notice
      • A copy of the Notice of Assignment

      • A complete set of statements detailing exactly how the debt has accrued detailing:

        • All Transactions.

        • Any additional charges, be them by the original creditor or you Shulmans LLpp, the debt purchaser or any predecessor DCA.

        • Details of all contractual interest added by whom and on what date.

        • List of ALL Payments made toward the Agreement

  • Re-sending the SAR request to Octopus Energy and telling them they are now overdue delivery.

I had also considered doing the following but will hold fire for now (?)

  • Sending a letter to my MP.
  • Sending a letter to the Energy Ombudsman.
  • Sending a letter to the FCA.

 

Link to post
Share on other sites

utils bill are not covered by the CCA

they are not a credit agreements

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
  • 1 month later...

Posting an update on this. Not sure what my next best move is.

  • I posed the above letters. 
  • Octopus have just emailed me details of my SAR request, including Dropbox links to:
    • Telephone calls, email correspondence, and energy statements.
    • I haven't acknowledged these, or clicked any links, as I sent my initial correspondence by mail and not email.
  • Octopus have said they "cannot exercise your right to be forgotten until the balance is settled"
  • UK Search Limited have started posting letters again, much like the first time, saying they are working on behalf of Octopus Energy to recover...

So it seems like they have restarted the process as it was about 6 months ago.

 

@dx100ukdo I just wait for them to threaten court action again and reply with the same information?

 

 

 

 

Link to post
Share on other sites

no harm in downloading all the info whilst it is there.

it cant harm you nor reset anything with regard to ack'in the debt or acknowledgement of one that they claim might exist.

 

as for shul/UK etc.

they have your correct address as you replied to the PAPLOC

 

they are probably wanting free money in preparation for paying for the drinks at the xmas staff office party and you wont be alone in them sending these demands as some mugs might fall for it and wet themselves and blindly cough up.

 

you are safe to ignore.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...