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    • i believe there was a time when they were popular some  +10yrs ago but we never officially endorsed them as it was a bit of a myth  and they were linked to freeman of the land twaddle. if a default did get removed it was typically because of another reason not as a result of that 3 letter process.   what's your issue and with whom spill the beans dx  
    • Sorry but i believe they are quite correct sadly. you might have a route through the responsible gambling criteria on boku though that they must abide by
    • Hiya    I don't know.if this is something this forum can help me with.     I had a account with ee and for 2 years everything was great.  Then I got a hard period in my life and got addicted to gambling which I funded by topping up through my.phone credit through a feature called boku.    My phone bill went from £40 a month to £700-1000 . Every month my phone would be disconnected I would phone them.to reconnect a extra few days pay my bill . And then use the phones to deposit another £700-£1000 .   This happened for nearly a year . Finally one of their agents realised there was a issue and blocked any 3rd party payments .    But due to this I wasn't able to pay my bill and I.was disconnected and contract terminated and a default if £2300 added to my.credit file .    I contacted them.at the time to.say I think that was unfair.and they should have spotted there was a issue especially as my phone bill went from £440 a year to around £10k for a single phone line . But they refused to take any responsibility and said it's not up to them to.look for problem gamblers    I'm looking to.get the default removed any advice 
    • I think yearly 'boosters' might not be enough, especially if the mutations continue It may well end up like the flu and need targeted vaccines every year, with possible extra boosters for significant changes.   How serious? Dunno yet. But consider that 'flu' is a number of different virus' and the vaccination effectiveness depends on whether the right strains are picked to go into the jab. The pandemic which peaked over last winter and spring was with a very limited number of strains of Covid - the number of variants of covid are growing and growing in infectiousness   https://www.medicalnewstoday.com/articles/how-do-covid-19-vaccines-compare-with-other-existing-vaccines https://www.cdc.gov/flu/symptoms/flu-vs-covid19.htm https://www.hopkinsmedicine.org/health/conditions-and-diseases/coronavirus/coronavirus-disease-2019-vs-the-flu   Its quite likely that we will still be very significantly in the thrall of Covid and its offspring all through this year and quite possibly longer. That possibility growing the longer Johnson and Handcock are leading the fight against it here.   Consider that the Scot gov released detailed information that included vaccine deliveries expected - and Johnsons crew went apes**t and had everything taken down including tweets with the detail it seems Undoubtedly not for 'commercially sensitive' aspects - but because the info gave the lie to Johnsons 'the Liars' claims of number of injections and his claims garbage waffle that it will be all great in a week or two/by spring etc as we have already seen.
    • Was informed today my mums carehome are getting their 1st vaccine jab on the 20th January.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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UK Search/SHULMANS LLP PAP LOC - Octopus Energy Debt


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Hey guys,

 

I was using a utility supplier for 18 months.

Every month, paid my direct debit on time.

 

One day, they reviewed my account and said they had miscalculated my energy consumption and I now owe them £900. 

 

I switched energy suppliers straight away as a consequence. 

 

I am now being contacted by UK Search Limited by phone, email and text message. So far, I haven't responded and don't intend to.

 

I've checked my credit file. The account with the original utility supplier is closed and settled according to Credit Karma. 

 

So what should I do with UK Search Limited? As far as I see it:

 

  • Completely ignore them until they go away (my preferred option)
  • Contact them in some way and dispute the debt

 

I would be very grateful for any advice on how to proceed. I currently have an excellent credit score. 

 

Thank you,

 

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Hi and Welcome to CAG

 

If we could have the name of the Utility Supplier to be able to place your thread in the correct forum.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

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  • Andyorch changed the title to UK Search Limited & Closed Account with Octopus Energy Debt

Thanks I have moved your thread to the  Utilities - Gas, Electricity, Water  Forum and updated your thread title.

 

Please continue to post here to your thread.

 

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

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whom are uk searches stated client?

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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They claim to be working on behalf of 'OCTOPUS ENERGY'. They state that all correspondence be addressed to them and not OCTOPUS ENERGY. 

 

P.S. they like to write in capitals :)

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ignore..

send octopusy an sar.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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loads of DCA util threads here

get reading up.

 

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

@dx100ukI never got a response to my SAR from Octopus.

 

But I have just received a 'letter before court action' from one of their legal representatives, who have been "instructed to consider legal action against [me] if full payment, a settlement or your proposals to make suitable repayments arrangements are not received in the next 30 days."

 

I'm reading the threads now. Any advice on how to proceed? 

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I can instruct my dog to sit

if it does is another matter.

 

it this octo themselves or another co ..who?

 

does it mention the pre action protocol and contain a reply pack?

if not safe to ignore 

 

dx

 

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Woof woof!

 

It is Shulmans LLP who state "Our client, Octopus Energy Limited have referred your account to their litigation agents UK SEARCH LIMITED who have instructed us to consider legal action..."

 

It does contain a pre-action protocol and reply pack. 

Edited by Topkekker
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  • dx100uk changed the title to UK Search/SHULMANS LLP PAP LOC - Octopus Energy Debt

aha  SHULMANS LLP not Schulmans LLP that makes more sense now.

 

you need to respond yes.

 

1st if you use our search...

SHULMANS LLP

 

https://www.consumeractiongroup.co.uk/search/?q=SHULMANS LLP

 

you'll see there are numerous claims here for mostly southern water debts

most of which, ince the original creditor know what is going on 

fizzle out one way or another as they don't know this action is going on an they have no real wish to goto court

as they will have to.

 

I would be chasing up octopus and asking where is your sar, they only had 30 days!

 

there is a sticky here:

on how to respond, though I don't think there is a specific one for octo yet...was the electric?

 

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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@dx100uk thank you. Yes it was an electricity bill.

 

- I put my details into MoneySupermarket for a new supplier.

- I was quoted £30 p/m with Octopus.

- Used them for 13 months and paid everything on time.

- They decided after 13 months they have been undercharging me to the tune of £970.

- Ask them where they got their initial meter reading from as I didn't provide one. They ignore and insist I pay.

- Switched providers and now pay £50 per month on average.

- They release these doubt hounds on me.

 

I'm looking to buy a house in the next few months so really could do with this not going to court.

 

Equally I'm absolutely disgusted with how this company thinks it can treat people. I wonder how a more vulnerable or older person on my situation would feel and it makes my blood boil.

 

 

-

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well something is not right, that would make the usage bill £100+ PCM.

 

on the pap reply form we'll inc a request for all bills and readings.

 

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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So, checklist of what is happening this week:

  • Printing your version of the PAP reply form and sending it to Shulmans LLP. 
    • Ticking box D (I dispute the debt) for the following reasons:
      • I paid in full my pre-agreed direct debits on time, each month, for 13 months. After 13 months had elapsed, Octopus Energy claimed that my usage meant I now owed them £976.93 in arrears. This arrears estimate is erroneous and has no basis in reality, primarily as I did not give Octopus Energy an initial electricity meter reading.To give context to the scale of their obvious error, my home is a one bedroom flat with three rooms.
      • Also, the debt purchaser has yet to provide any or all of the required documentation.
    • Ticking box I and request:
      • All bills and meter readings
      • A copy of the Default Notice
      • A copy of the Notice of Assignment

      • A complete set of statements detailing exactly how the debt has accrued detailing:

        • All Transactions.

        • Any additional charges, be them by the original creditor or you Shulmans LLpp, the debt purchaser or any predecessor DCA.

        • Details of all contractual interest added by whom and on what date.

        • List of ALL Payments made toward the Agreement

  • Re-sending the SAR request to Octopus Energy and telling them they are now overdue delivery.

I had also considered doing the following but will hold fire for now (?)

  • Sending a letter to my MP.
  • Sending a letter to the Energy Ombudsman.
  • Sending a letter to the FCA.

 

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utils bill are not covered by the CCA

they are not a credit agreements

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

Posting an update on this. Not sure what my next best move is.

  • I posed the above letters. 
  • Octopus have just emailed me details of my SAR request, including Dropbox links to:
    • Telephone calls, email correspondence, and energy statements.
    • I haven't acknowledged these, or clicked any links, as I sent my initial correspondence by mail and not email.
  • Octopus have said they "cannot exercise your right to be forgotten until the balance is settled"
  • UK Search Limited have started posting letters again, much like the first time, saying they are working on behalf of Octopus Energy to recover...

So it seems like they have restarted the process as it was about 6 months ago.

 

@dx100ukdo I just wait for them to threaten court action again and reply with the same information?

 

 

 

 

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no harm in downloading all the info whilst it is there.

it cant harm you nor reset anything with regard to ack'in the debt or acknowledgement of one that they claim might exist.

 

as for shul/UK etc.

they have your correct address as you replied to the PAPLOC

 

they are probably wanting free money in preparation for paying for the drinks at the xmas staff office party and you wont be alone in them sending these demands as some mugs might fall for it and wet themselves and blindly cough up.

 

you are safe to ignore.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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