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Hello

 

I was in arrears with business rates to Rushcliffe Council but entered into a repayment arrangement with them.

 

It ran a bit late but I did make all the payments.

 

Just after we had made the last payment we received a letter from Bristow & Sutor seeking the payment and a fee.

 

I tried to use their web system to advise them of the debt having been paid but it did not recognize me.  I then sent an email to the only email address I could find for them which happended to be their MD or similar high position, trusting to luck that he would forward it to the right department of his firm.

 

A few weeks ago a Bristow and Sutor Bailiff came on site to collect the arrears and their fee.

 

I advised him it was all paid up and we did a hands free call with the Council Finance department who agreed that our account was up to date with no arrears and could not explain to the Bailiff why he was sent.  He then went away empty handed.

 

I have recently received a letter from Bristow and Sutor demanding their fee.

 

I take the view that as I have paid and without the intervention of B&S that no fee is due.

 

Can anyone advise me on any next steps and in particular what to do or say to the B&S agent if they call again?

 

In particular what are my rights in preventing him from seizing goods to pay his fee if he should try that?

 

Many thanks

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Ask the council when and why the account was sent to the bailiff


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"Dear Sirs

 

You recently instructed Bristow and Sutor to pursue us for unpaid business rates.

 

Please advise me of the date this instruction was passed to them.

 

Many thanks"

 

emailed this just now.

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The situation regarding when fees can be charged is. The first fee(compliance) of £75, is due from the moment the Bailiff receives the court order from the creditor.

 

The enforcement fee of £235 is due on the first visit to your premises.

 

It sounds to me like you paid the remainder of the sum due to the creditor in the period between them sending the order, and BS processing it.

 

You need to continue with the creditor. Put this scenario to them, they should really remove the fee. 


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Thank you for your post.

 

In post 2 Brassnecked suggested I write to the Council which I did.

 

I had a reply from them only very recently where they said they had recalled the account from the Bailiff.

 

The Bailiff having visited was, prior to this intervention, seeking £75 not the higher figure.

 

At the present time it seems the Council has intervened and my problem is over.

 

Thanks to all.

 

 

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