RBS - PPi and life insurance on same claim?

[NGEddie]

Hi all

 

I am going to submit a claim with RBS for a PPI/loanguard which was added, as well as a life insurance which I was informed at had to sign up to when I got my mortgage with them.

 

Can I submit this as one claim or am I better to send them separately?

 

It was in 1997 but I have all the paperwork with account numbers, so should be ok?

 

Many thanks

 

E!

[dx100uk]

its all ppi in a way one claim.

 

dx

 

[NGEddie]

Ok thank you, makes it a tad easier.

 

The first is called decreasing term assurance, have a policy number from 2003 and definitely had this as was a separate monthly payment.

 

Then an illustration of mortgage PPi from 1999 which I honestly don't know if I had or not.

 

For the 3k loan I have the 1996 quotation which shows 'optional insurance premium' of £301.00 included in the calculation and the monthly repayment of £208.65 which I recall paying just over £200.00 a month.

 

Shall I display it like this on the claim or just the ones I know I had?

 

Also which is the best template for this please? I had  look at the PPi consumer wiki one but wasn't sure if outdated?

 

The loan one appears to be a one off PPi actually:

 

Loan 3k

Admin £30.00

Optional Insurance Premium £301.00

 

Total credit £3331.00

 

Interest rate 18% back then.

 

done over 18 instalments.

 

does this make a difference or should I still do as one letter?

 

 

[dx100uk]

I would suspect if you scratch the surface all were paid to the same ins co.

its extremely rare for any mortgage agreement with multiple add-ons and PPI not to be so.

 

i'd lump everything together as one PCMPPI% figure and treat it all as PPI..

though it might simply pay you at this late stage [12 days to go]

to simply use the relevant mortgage providers website PPI reclaim link an wack on a simple claim now

then worry about the nitty gritty and calcs later

 

simply state you mis sold me PPI+LIFE etc etc 

[NGEddie]

Great to know dx!

 

RBS have their own form, so I guess its ok to submit rather than be posting now? Its been many years since I did one of these and back then was for someone else!

[dx100uk]

is their simply not an online portal to register the claim now?

 

[NGEddie]

This link goes to the RBS form which submits to their portal I think, is that what you mean?

[dx100uk]

ok looks like that's what you need to do.

but keep it bare bones for now as post 5

 

[NGEddie]

Shall do as don't ask for any figures!

 

There are two questions with free text they ask you to complete:

 

What happened when you took out the payment protection insurance:

 

and

 

Finally, tell us now why you are unhappy with the policy(s) that you purchased:

 

The life one is easy as do remember them saying I 'had' to have it.

 

The loan one off PPI not sure, because they didn't explain interest is charged on this as well? or?

 

Many thanks

 

E!

[dx100uk]

Same for both

[NGEddie]

Sound ok?

 

What happened when you took out the payment protection insurance:

 

In xxxx I borrowed £X over 18 months which had PPI/loanguard added to it.

 

When I started my mortgage with you in 1997 a life assurance was added as a separate policy.

 

I also have a mortgage PPi illustration but am unsure if it was added.

 

Finally, tell us now why you are unhappy with the policy(s) that you purchased:

 

I didn’t know the loan ppi/loanguard was optional or that as this was added at the start of the loan I then paid interest on this as well.

 

I was advised I had to have a life insurance/assurance as part of having the mortgage and only recently learned this is not the case.

[dx100uk]

id not expand on what you have.

that will come later.

 

just say ppi/associated insurances.

 

don't say advised, say I was told they were compulsory for my situation and type of mortgage

[NGEddie]

Better?

 

What happened when you took out the payment protection insurance:

 

In xxxx I had a loan with you which had PPI added to it.

 

When I started my mortgage with you in 1997 a ppi/life assurance was added.

 

Finally, tell us now why you are unhappy with the policy(s) that you purchased:

 

I didn’t know the loan ppi was optional or that as this was added at the start of the loan I then paid interest on this as well.

 

I was told life insurance/assurance was compulsory for my situation and type mortgage and only recently learned this is not the case.

[dx100uk]

just say ppi/associated insurances.

 

I was told they were compulsory for my situation and type of mortgage

 

why are you not getting things after all this time?

is 'life assurance' PPI ... no!! so don't tell them..paint the impression that other were bolted on to the PPI else you'll only get the PPI back.

 

simply reply as I have stated and wipe out elsewhere if you said about the other insurances being life or whatever

they are NOT PPI so if you label them such, you cant associate them into a PPI claim. and you wont get a refund on them

please be careful upon words used throughout you submission

 

 

 

 

 

[NGEddie]

Ok I'll do it exactly as you say then.

 

The reason I did that is because I 100% had ppi on the loan, but am not convinced ppi was on the mortgage to be honest, although the life assurance was and do remember being told I had to have it.

[dx100uk]

but life ins is not PPI so...??

the fact that you had life ins is totally irrelevant to a PPI claim at this stage

 

click the red check on their form link above.

use that

[NGEddie]

Is it better to just submit the PPi claim now (as aware of time) for the loan and mortgage and then address the life assurance/insurance after then? if so I can just do exactly as you say in post 15 and wait to hear what they say.

 

If I use their ppi check for the mortgage side, surely that would delay it beyond 29th? 

[dx100uk]

You cant reclaim those alone. They are not ppi

[NGEddie]

Ok, i'll go with ppi/associated insurances then as a blanket cover

[NGEddie]

I am submitting this tonight, but I have just found the mortgage agreement!

 

It states in special conditions:

 

Payment protection insurance being effected by a person or persons (the insured) with the insurer and for an amount and covering all risks to the bank is a precondition of the loan etc...

 

There is also a mortgage loanguard leaflet which mentions Direct Line.

 

I guess this shows I did have PPi as well as the life assurance and didn't even realise?!

[NGEddie]

Hi all

 

Happy New Year!

 

Had a couple of letters from RBS now.

 

'They are prepared to uphold my complaint and offer £600.00 odd for PPI on a loan. This is £250.00 odd PPI and then statutory interest'. It gives a loan account number, but doesn't advise anymore. Should I just call and ask what this relates to only?

 

I now also have paperwork and policy numbers for:

 

Decreasing term insurance - life protector (which is still going ,with Aviva now, at £5.00 per month)

Mortgage protection plan

Quotation for loan with PPI added (which I know I had around that time)

 

How am I best to play this?

 

Many thanks

 

E!

 

 

[NGEddie]

Anyone?

[NGEddie]

I called the RBS PPi line as want to get this moving and they advised the offer relates to a loan before, the mortgate started. I think the figures work out? 

 

2k loan 1996-1998 - PPi £250.00 and statutory interest £450, less tax gives offer of £600.00

 

Should compound be added to this also?

 

The other one, not mentioned by RBS is the mortgate protection plan, starting in 1999 about £7.00 a month which paperwork shows was until 2003 where I asked to surrender it and was advised it has no surrender value.

 

Other paperwork shows this changed to a Royal Scottish Assurance life protector plan which started in 2003 and goes until 2025. This is £5.00 per month and paperwork from 2011 when I had a transfer of business letter saying is now with Aviva and collects currently.

 

How I am best to approach this please?

 

Many thanks in advance

 

E! 

[dx100uk]

only credit card ppi/charges are compounded.

if you've not already registered a claim for the MPPI/life ins (PPI in sheeps clothing) it is now too late sadly

[NGEddie]

Ok sure

 

I registered the complaint back in August in time advising of loan and mortgage PPi, but they have only offered on the loan one.

 

I have all the paperwork now for the mortgage one too, so do I write and give account numbers etc...?