The way Trump and Johnson have dealt with this is night and day. It's the wrong comparison!
Go on to some American Web Sites, study some of the Trump daily briefings. I'm not saying that we weren't lacking or got some things wrong, but if you really want to look at who is standing apart from the crowd, it's the USA, Sweden and Holland. In my opinion those are the 3 developed countries that are making a pig's ear of this.
Sweden by the way has done close to zero despite having proportionally the same number of cases and deaths as the UK, and their government is coming under a lot of pressure to issue a lock down.
You seem to be confusing the idea of a no claims bonus with some to do with having no claims. Bless!
The insurance company is acting defensively and they are upping the premium in advance. Very unfair but that's what they do.
I expect that my colleague @unclebulgaria67 will be along to give you more experienced advice that I can – but I suspect that you will have to suck it up for the moment – make it clear to them in writing what the situation is and that once the matter is sorted out in Austria, you will be coming back to them to have your money refunded and also to have your file cleaned up.
I'm afraid that whichever ensure you go to, they will probably apply the same self-serving defensive unfair rationale.
@BritanniaLtd Coronavirus: Britannia Hotel made staff homeless in 'admin error'. Read more at https://www.consumeractiongroup.co.uk/topic/420603-britannialtd-coronavirus-britannia-hotel-made-staff-homeless-in-admin-error/
Shocking pictures reveal ‘disgusting’ conditions inside Hermes depot where workers ‘feel like slaves’. Read more at https://www.consumeractiongroup.co.uk/topic/419726-shocking-pictures-reveal-%E2%80%98disgusting%E2%80%99-conditions-inside-hermes-depot-where-workers-%E2%80%98feel-like-slaves%E2%80%99/
Euro Car Parks issued this ticket to the police in Devon and Cornwall. Read more at https://www.consumeractiongroup.co.uk/topic/419522-can-anyone-identify-the-parking-company-which-issued-this-ticket-to-the-police-in-devon-and-cornwall/