Can you tell us the gym location.
Have a look at their sign-up page and see if this helps you remember what you may have signed up to.
The gym I looked at has not rolling monthly agreement showing so I assume you joined for 6 or 12 months. The monthly fee differs depending on your choice.
In any event, just ignore the demands for now and don't reply in any manner.
said this within the 1st 5 posts but....
cant see how the time you bought the permit
the time your arrived at the barrier where this all occurs has to be such a big secret??
we are now 34 posts in 3 days later
and still you wont tell us??
is it because this was all within the peak period time which sort of blows most of your beef out the water I wonder??
it makes no odds to us, but you DID come here for help...…….
hiding parts of your story doesn't help you and makes people doubt your whole story...
you are entitled to a refund, yes.
It’d also be useful to know what the OP wants (both in terms of outcome and what actions they want).
If they just “want to be heard” that is fine : but I’m unsure if they
a) want to take action, or
b) “rather stick pins in their eyes than you have any more dealings with them”
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!