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    • Just to update on this, received the anticipated reply from Packlink. Still chasing hermes every week.    
    • So I gather that you sent some parcels using DPD. They arrived in an apparently damaged state so that the items can't be used. The items were returned to you and you had to refund your customer. You are now out of pocket to the tune of the entire value of the items or at least the cost of repairs. You used DPD on some kind of account/credit system so that in principle you owe the money – but you are withholding the money because they didn't carry out their contractual obligations correctly and also they caused you loss. They are now threatening to sue you and they have sent you a letter of claim. I understand that you didn't take any photographs of the damaged parcels or of the items – on the basis that you weren't informed that that would be necessary. I understand also that you have had phone calls with them – but you probably have never recorded the courts so you have no evidence of what has been said. Is this all correct? You haven't told us what the items are and whether they are still in your possession. You haven't told us whether the damage to the items makes them a total loss or if they can be repaired. You haven't told us anything about values of the items or of the cost of repairs. We need this information. Also, I hope that you won't mind too much when I say that your failure to take photographs on the basis that nobody had told you to do it – shows a certain level of naïveté and your lack of evidence may become a problem if they do issue proceedings and you have to defend yourself. I suggest that it is axiomatic of any kind of dispute of this nature that you would start acquiring and storing evidence from the outset – and photographs are certainly going to be the minimum kind of evidence that you would require. You also haven't told us the value of the invoice sum which you are withholding. Although your post is pretty long, it seems to be pretty scant on some of the essential information. If you could please respond to these questions and then we will try to give you advice as to your position and the next step.
    • sar vanquis   sar express gifts cards.   too    
    • nothing about how you've bought tickets/ passes or paid for travel since the incident.   far too many repeats of you are a forign student on a visa etc etc    once at the start  once at the end   ......upon how a conviction would impact your visa..   you also need to outline wHY you resorted to it, being of little financial income that day as parents could no longer support you at the time.  
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    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
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      • 7 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
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cattiebrie

keep getting refused for bank account or they get closed down

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CIFAS wont listen

they cant resolve the issue.

 

you need absolution in the form of a written letter from the bank that placed the CIFAS marker that is was not you it was hacking fraud and they have resolved the issue.

 

until then you are wasting yours and everyone elses time sadly

esp applying for numerous bank accounts since that happened.

as that will make things worse

 

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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Only found out why my account with halifax had been freeze and block the day i told use it had been hack and that it was  used for putting counterfiet cheques , I  didnot know at the being of the post why this was happines to me . So  i was not wasting any post or anybody time DX100 and anybody that thought same as DX100😡😡😠😠

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DX is trying to say that if you told us this occurred earlier in the thread then we could have helped get to the bottom of it quicker. 

You now need to speak to Halifax (Not over the phone) - Write them a formal letter. 

 

CIFAS wont give you any information over the phone. You will need to send a DSAR to them


 

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I HAVE WRITE TO THE BANK AND TOLD THEM ABOUT MY ACCOUNT BEEN HACK AND THAT WAS NOT MY FAULT THAT WAS COUNTERFEIT CHEQUES IN MY BANK

 

SO I do act on the advice  i am give am not one of people sit back do nothing at all 😡😠

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have you written to Halifax telling them and asking them to investigate the hacking and have they concluded it was such and have they agreed with you it was not of your doing?

 

dx

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

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yes and waiting to here from them

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