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    • Oil and gold prices have jumped, while shares have fallen.View the full article
    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
    • OMG! I Know! .... someone here with a chance to sue Highview for breach of GDPR with a very good chance of winning, I was excited reading it especially after all the work put in by site members and thinking he could hammer them for £££'s and then, the OP disappeared half way through. Although you never know the reason so all I can say is I hope the OP is alive and well regardless. I'd relish the chance to do them for that if they breached my GDPR.
    • The streaming giant also said it added 9.3 million subscribers in the first three months of the year.View the full article
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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What happens if one is broke and has no means to pay any debts?

By broke - I mean absolutely no assets, no income due to ill health and staying rent-free with a friend until better.

Legal case to prevent repossession - but lost.  Lawyers chasing unpaid bills - paid 20k out of savings/ owe 10k but almost no savings left - now threatening enforcement.  If aren't earning and have no savings - what can they enforce?  Surely cant get a ccj - cos no property to secure the 10k debt against.

Home repossessed and marketing/ sale disastrously handled by lender (they cant sell it) so will end up owing a fortune - and no means ever of repaying... now threatening bankruptcy.

Will the lawyers enforce by way of bankruptcy to get in before the lender does?  or is 10k too little to go for bankruptcy and a silly route cos they still wont get their due fees?

Only "income" is small amount of benefits... and apx £2k of savings which need to help live/ support children until am better.

 

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Tell them your situation in writing and ask how they want to proceed.

 

If you have no means/assets to pay these debts, then make them aware of this. They can still obtain CCJ's for a debt owed, but may wait to enforce it.

 

I would suggest looking into getting bankruptcy advice, to see whether it is worth waiting for repossession debt to be calculated first after the house is sold.

 

 

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It is already clear that there will be no £s left upon a sale - whenever it happens.  They marketed it at half the price they had it professionally valued at and still can't sell it....  Lender knows there are no other assets.  

Are you suggesting to go bankrupt before lender or lawyer instigates the process?

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Yes you could go for bankruptcy, but get advice first. I doubt those you owe money to will make you bankrupt, as they realize it is pointless. It is the hassle of them contacting you and threatening a court claim, which may go on for years. Bankruptcy might be a way for you to clear debts and allow you to move on.

We could do with some help from you.

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I would simply go bankrupt. At the end of the day your creditors will set off any written off debts against tax. They don't really care. In a year or so you can start your life again at zero.

There is no stigma nowadays to bankruptcy. Don't get into the habit of getting into debt – but this time go bankrupt

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I think the lender will.  They are not very nice.  It is also a LOT of £s.  The situation was/is crazy.  Very simply one mistake was made - to borrow from a high interest lender at the very peak of the market before stamp duty changes and the madness of brexit arrived.   Cut long story short - 4 years of high interest and no-one buying a high-price property and boom all the equity built up over decades was wiped out.  Debt was never intended; should never have happened.  The aim was a sale within 4-6 months.  4 years later it still hasn't sold even at super low price - and its lovely.   No ability to repay loan when home didn't sell; no other lender would lend at normal rates. So interest accrued at ridiculous high %.  And continues to accrue despite repo.   Lender can't sell it either.  Only offers are cheeky - because that is just what is happening whilst politicians argue about policies and brexit.  Professional valuations have been shot to shreds.  None of them have any meaning when no-one is buying.  I guess lender will give up soon; take best (low) offer and one will be left with zero, threat of bankruptcy and enough stress for doctors to prescribe medication.. 

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You are correct - that the lender doesn't care.  I have recorded all calls; the contents are shocking.  I recorded them because I noted the lender regularly called from mobiles - which meant their calls were not recorded.   They regularly threatened - illegal action too.  Nasty people.   But it is understood that its just business for them; yes they will write off the debt; they won't care that lives have been ruined in the process...

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No the lender won't as cost of bankruptcy application for a creditor will mean they won't bother. They will play a longer game, hoping you are in a better position many years in the future. If you research this you will see forum posts which will give you insight into how they operate.

We could do with some help from you.

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Yes I am kind of aware of the longer term "games" they may try to play.  The application fees are chicken feed to them - they wont be worried about the cost.  But they are aware that I have no other assets now.  So I suspect you are correct.  I suspect they will assess/ gamble that I will have assets in the future 

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