mitigation [after the event] is also showing PROOF you now have a paid up season or whatever ticket and are thus cannot avoid or be tempted to do it again.
that has proved a worthy line in the past.
in this case, which again i'm amazed does not include 3mts worth of listed journey's TIC, could be the winner , have you not outlined this to date ?
if they have not mentioned the other uses as TIC and only ONE is mentioned in the charge...well done
that's means you say nothing about them nor will they.
they must have their reasons for not stating them, as , they are easily found by usage checks.
thank your lucky stars.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!