“Would back him up if needed” : becomes “should have involved them before stopping work”, as without support from the apprenticeship provider (rather than the employing firm), his apprenticeship is at risk, which is likely to be more of a concern than the few weeks wages (which the provider would be involved with, anyhow, but only if you tell them!)
Hi Many thanks for all your replies. As far as I’m aware he doesn’t owe any holidays. My son didn’t mention about health and safety as his boss is not very approachable. My son did however tell the college tutor that he couldn’t submit photos for his course work as his work place put him on his own and kept him on apprentice wages. The college tutor said he would back him up if need be.
I'm very sorry that if you don't address the points that I'm raising then I think that I will have to withdraw from this thread. I'm not sure that I have ever said that before.
You say that the points which I have set out in my post number 16 are all Npower lies. I can well believe it, but what I need to know is what your version is. So it would be enormously helpful if you would give a one-liner under each point in red to tell me what you say.
I'm sure that you are doing your best but actually this is becoming very hard work.
Now once again to move to the ombudsman's letter, you say that you are unable to do this because you have no technology which will allow it.
I don't at all understand because you have managed to reproduce very well the letter which you received from Npower.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!