Thanks everyone for your responses, I’ve spoken to the insurance and they’ve told be after they made my settlement they had another engineer look at it and they categorised as cat S and hence the sale of copart. They now are saying they can sell it to me for £5.3k which is a crazy price, as the vehicle is worth 15k and the first engineers report said the cost of repair would exceed 20k. They have admitted that they should have informed me when they changed the category of the car and for that they will
compensate me £100! I obviously did not agree and they have escalated to a formal complaint and in the meantime they have taken it off auction.
Your Claim would be
£150 compo set by the FOS
£49.17 that hasnt been returned
£7xx on the OSB that needs to be resolved as part of the chargeback.
A judge may or may not be able to make a damage award but only under certain circumstances i believe. As part of the claim setup - You need to explain about CIFAS and that it should be removed. A judge can order it to be removed if there has been a severe error in Judgement.
@Andyorch - Can you confirm for me?
Hi, I had no WS for this case but it is being bulk processed/heard together with my other case for a separate car park for which all WS are in place. Are they allowed to have this case heard without a separate WS for it?
Okay – were in that case I'd like to disentangle the thread a little bit please.
First of all who is the independent Nissan car dealership? – Presumably they are the ones who came back to you and said they wanted 10 quid? They were the ones who are rude to you on the phone and you want to get a copy.
I have to say that I'm a bit surprised given how long you've been here that you are relying on some company to provide you with evidence against them instead of having recorded the court yourself as per our customer services guide.
You have also made a statutory disclosure request to Nissan themselves.
It will be very helpful if you could just go through the chronology of each request – in bullet pointed fashion.
Frankly will be helpful to start new threads
I would love to have been able to do so, but David Howie was storing my belongings at a third party location and wouldn't tell me where it was. I now know where they are and delivery has been scheduled for 2 March. If the experience of other customers is anything to go by, I expect to be receiving a lot of damaged goods. But at least I will no longer be at the mercy of Mr. Howie.
Shocking pictures reveal ‘disgusting’ conditions inside Hermes depot where workers ‘feel like slaves’. Read more at https://www.consumeractiongroup.co.uk/topic/419726-shocking-pictures-reveal-%E2%80%98disgusting%E2%80%99-conditions-inside-hermes-depot-where-workers-%E2%80%98feel-like-slaves%E2%80%99/
Euro Car Parks issued this ticket to the police in Devon and Cornwall. Read more at https://www.consumeractiongroup.co.uk/topic/419522-can-anyone-identify-the-parking-company-which-issued-this-ticket-to-the-police-in-devon-and-cornwall/