Would the following be okay for a short letter?
I purchased the above policy from you on [date] in connection with a finance agreement referenced above.
I believe I was mis-sold this policy for the reasons given below and wish you to investigate my complaint according to your normal complaint procedures.
I was not told that the insurance was optional and I was led to believe my application for credit would be rejected if I did not take out the finance.
If my complaint is upheld, I require a refund of all premiums paid to the policy, plus any additional interest charged to me because of the PPI.
I would also like to claim statutory compensation in view of the fact that I have been deprived of the use of this money.
Please now investigate my complaint within the eight weeks allowed to you.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!