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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I went for a smear test. I got result by text. The sexual health clinic to which I last went has closed down. However all the staff have gone to a new building.It is within my own gp surgery, a large aircraft hangar... Imagine my surprise when I was asked to register and provide many details.(which they already have. ) My first question would be what has happened to my sexual health  medical records? My second question is that they claim to be totally independent from my doctors practise yet my doctor keeps sending the letter to go for a smear...thirdly they wanted to know what my job was and if i was on benefits then which benefit do I get. What is the relevance of them needing to know your status? 

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I can answer one of your questions, your GP surgery receives electronic notification of when you’re due your smear and generates the letter. It’s done through a system that communicates between the local health board/PCT and the practice. On a regular basis one of the practice team, in my experience it was one of the administrative staff, will log in to retrieve the notifications (not just for smears but for lots of different cyclical tests/interventions such as vaccinations) and will generate the letters. 

My views are my own and are not representative of any organisation. if you've found my post helpful please click on the star below.

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  • 2 weeks later...

There is no relevance to the latter bits, it is just goverment collecting any data it can for any purpose they may wish to put it to.

I get the hump when people fill out the bit on any form about ethnicity/religion/sexual orientation as I refuse to do so. My in-laws filled out a form on that and ended up in Buchenwald and the world hasnt chaged that much for the better

Edited by ericsbrother
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On 13/07/2019 at 10:39, think about it said:

I can answer one of your questions, your GP surgery receives electronic notification of when you’re due your smear and generates the letter. It’s done through a system that communicates between the local health board/PCT and the practice. On a regular basis one of the practice team, in my experience it was one of the administrative staff, will log in to retrieve the notifications (not just for smears but for lots of different cyclical tests/interventions such as vaccinations) and will generate the letters. 

Ah thank you. But wouldnt the data have to be inputted in the first place by a human being, which suggests liaison between the services..ie the sexual health people and your own doctor...

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