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    • Yes she went back to them and asked them to remove the cancellation however the girl on the phone went to ask someone and came back and said she couldn’t.   Thing is they then tried to charge her £1000 to reinsure, I contacted a broker and got it down to £760, she went back to them and they miraculously could do it for £690!!  It feels like they are using this to fleece her, her previous ins was £300.   I will get her to write a complaint to them...do you know if there’s an insurance ombudsman she could contact?    I just feel it would have been fair fair to suspend the ins pending the court outcome!    Thankyou.
    • Hi,    Yes my daughter drove through a red light.   Yes her DVLA was still registered to her previous address at Uni hence them not being able to contact her hence the MS90.   This is her 1st car and she simply didn’t think to re register her car to our address she genuinely forgot!  However we left our forwarding address with the letting agent but the house was subsequently sold and the new owner used a different letting agency so communication was lost.   The courts enlisted the bailiffs and when the current tenant found her via Facebook she was genuinely mortified as she had no idea that she had broken this light.   She immediately rang the bailiffs and court who advised her to make The Statuary Declaration, whilst waiting for that date to arrive she thought she better ring the insurance company to explain what was happening thinking they may have to suspend her policy however they cancelled it on the spot she asked them not to but they just went ahead charging her £50 to do so.   At court after she explained what had happened the court dropped the MS90, and reduced the points and fine to what it would have been originally.   Going back to the insurance company they said they couldn’t remove the cancelled policy and it would show on her record for life and tried to charge her £1000 to reinsure!!  Previously it had been £300 as she had built up 2 years no claims.   I contacted a broker who said he could insure her for £760, she went back to her original insurance company, Admiral who then said they could now do it for £690!!  How can they suddenly do that sounds unscrupulous to me and that they are using this cancellation to now fleece her!!   She is a medical student and needs the car to get to the different places she is working on placement but can’t afford to pay this extortionate amount of money.  I would expect her policy to go up a bit but would say max £500 is proportionate?    I will I’ll get her to contact them Regards making a complaint in writing as you have suggested.   Thank you.    
    • I’m not sure who you mean by the OD and do you want me to see if the PDL is enforceable or not pay it at all?   And what should I do about the NatWest? Surly there’s a case getting it wiped if the charges came from them charging me for a PBA that I had told them to close and they said they had. Also am I paying the credit cards back in full or trying to get a reduced settlement?   Thanks Andrew 
    • Initial payments have already come in - we wouldn't have started otherwise. There's about £3,500 outstanding. The £800 was verbally agreed initially, but later correspondence from the customer shows that he's accepted the £800 for the extra work.
    • Each should send a cpr 31:14? Cant produce signed documents = no liability??
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123NeilyB

CEL PCN - Lambourne House, Bridge Cross Road, Burntwood, WS7 2BX

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Greetings Caggers!

 

CEL (Civil Enforcement Ltd) parking reminder received, not received anything else.

 

Assume there was a 1st letter but has never been received by us.

 

Notes - 

1. Details of my case is exact same details as this post:

 

 https://www.consumeractiongroup.co.uk/topic/417093-cel-2xanpr-pcns-ambourne-house-bridge-cross-road-burntwood-ws7-2bx/ 

 

and also this one: 

 

https://www.consumeractiongroup.co.uk/topic/410442-cel-pcn-lambourne-hse-bridge-cross-rd-burntwood-ws7-2bx-ticket-cancelled/?tab=comments#comment-4911942

 

2. We have only received a 'Final Reminder', nothing else received, no images of car entering/leaving etc etc like the other posters have had.

Not sure if this makes a difference?

 

Wondering what to do?

Completely ignore?

We have not opened an appeal or anything like.

 

Signage is still identical on the other link above.

Nothing has changed. 

 

My details:

1 Date of the infringement - 29th March 2019

 

2 Date on the NTK - 17th June 2019

 

3 Date received - 30th June 2019

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] - No

 

5 Is there any photographic evidence of the event? - No.

 

6 Have you appealed? [Y/N?]  - No.

Have you had a response? [Y/N?] 

 

7 Who is the parking company? - Civil Enforcement Ltd (on behalf of Starpark?!)

 

8. Where exactly [carpark name and town] > Lambourne House, Bridge Cross Road, Burntwood, WS7 2BX

 

For either option, does it say which appeals body they operate under. > BPA.

 

PCN Received.pdf

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10/10 for the research to date 

well done

 

wish all posters would do what you have done!!


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Thanks DX - knew you would reply first.

 

So.... Just ignore them?

 

See what else comes or do I go down the DVLA route straightaway?

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you should write to the DVLA and ask them who has accessed your keeper details and the reason given. there is a particular address for this so you will need to find it otherwise you will get a copy of some blurb abiout "reasonable cause" and no data about yourself.

Once you have the info you can make a complaint to both the DVLA for handing out your data without checking if CEL had a reason to access it and also make a complaint to the ICO about CEL and the DVLA, details on this will be given when you know WHEN your personal data was accessed cos if they were late then they had no cause so broke their contract with the DVLA

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Thanks... But.. For now in regards to CEL, just not respond to them? 

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Normally the only communications you reply to are a letter before claim or a court form.

 

HB


Illegitimi non carborundum

 

 

 

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By the way, you don't seem to have read many parking threads. It would be useful for you to read CEL ones here to understand more about how they operate.

 

HB


Illegitimi non carborundum

 

 

 

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18 hours ago, 123NeilyB said:

Thanks... But.. For now in regards to CEL, just not respond to them? 

If I thought you should respond to them I would have said so.

One of the ways these bandits make money is to say things in such a way that when read quickly they appear to say something else. The devil is in the detail so read everything carefully and dont assume that if something is omitted that we intended it to be there but forgot.

 

When the DVLA respond you can see if CEL accessed the KADOE system in time or not, if they didnt they are in breach of the contract and breaking the GDPR regardless of the reason for applying for your details. The GDPR doesnt allow agency so CEL cant act for Starpark under such circumstances so CEL banged to rights for that as well

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Hello,

The attached has arrived this morning from DRP - Debt Recovery Plus Ltd. 

Continue to ignore? They are now threatening court... 

 

Also, I am having real trouble finding the email for the DVLA GDPR request. Do you know what it is? 

Cheers! 

20190801_105526_CCF_000001.pdf

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not a letter of claim from a fake/tame paperwork only solicitor

 

you don't EMAIL anything to anyone.

 

dx

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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there is a post in the stikky part of this forum that has the DVLA address. YOu cant do a SAR by email and that is why you cant find one for them.

DRP are not threatening court, they rely on you not reading the letter properly to try and pressure you into paying money you dont owe to a company that has nothing to do with anything.

DRP dont have a credit licence so if you did pay them you havent legally settled the debt anyway. Another thing that they arent going to want to shout about

 

 

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Thanks. 
Letter sent to DVLA today! :)

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Posted (edited)

Evening All,

The attached has been received back from DVLA today... 

 

Thanks, Neil.

 

Edited by brassnecked
removed upload, references and name showing please redact and repost.

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Hello, 

See the above post from the response from the DVLA. What should I be doing next? Cheers.

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as post 8


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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1 hour ago, dx100uk said:

as post 8

Hey DX,

Ok, so on the response from the DVLA, I can see that CEL did access KADOE in time, but now dont have a clue about what do next? 

FYI - DRP are now sending weekly chase letters but just ignoring them... 

 

Who do I now go to? CEL? But say what?? 

Or do I just literally do nothing and wait for this to go to Northampton Bulk Centre like all the other CEL cases seem to be doing on here?

Ta.

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post 6


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Just relax. DRP try and scare people with threats and lies to make people think they owe money that they don't. Ignore them- always.

You also ignore CEL. Pardoxically perhaps, if you keep under their radar you have a better chance of not getting further grief from them. They tend to concentrate on people who write to them. That leads Cel to think that with a bit more pressure they will probably pay up.

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you do nothing, what you have doe is get yourself some extra ammo should they want to start a fight. No point shooting at a hidden target.

Now what you do is complain to the ICO about CEL accessing the DVLA KADOE system when they have no reasonable cuase to do so because any contract you may havd breached was with Starpark and only they have any reason to garner your details so CEL have n reason or authority to collect or process your data and certainly no authority to pass it on to anyone else- ie Starpark. make sure your complaint says that the DVLA ahve failed to ensure CEL had a reasonable cause to get your personal data and failed to have any system in place to prevent misuse of their automated system as their so called quality control is not fit for purpose

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