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123NeilyB

CEL PCN Claimform - Lambourne House, Bridge Cross Road, Burntwood, WS7 2BX

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Greetings Caggers!

 

CEL (Civil Enforcement Ltd) parking reminder received, not received anything else.

 

Assume there was a 1st letter but has never been received by us.

 

Notes - 

1. Details of my case is exact same details as this post:

 

 https://www.consumeractiongroup.co.uk/topic/417093-cel-2xanpr-pcns-ambourne-house-bridge-cross-road-burntwood-ws7-2bx/ 

 

and also this one: 

 

https://www.consumeractiongroup.co.uk/topic/410442-cel-pcn-lambourne-hse-bridge-cross-rd-burntwood-ws7-2bx-ticket-cancelled/?tab=comments#comment-4911942

 

2. We have only received a 'Final Reminder', nothing else received, no images of car entering/leaving etc etc like the other posters have had.

Not sure if this makes a difference?

 

Wondering what to do?

Completely ignore?

We have not opened an appeal or anything like.

 

Signage is still identical on the other link above.

Nothing has changed. 

 

My details:

1 Date of the infringement - 29th March 2019

 

2 Date on the NTK - 17th June 2019

 

3 Date received - 30th June 2019

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] - No

 

5 Is there any photographic evidence of the event? - No.

 

6 Have you appealed? [Y/N?]  - No.

Have you had a response? [Y/N?] 

 

7 Who is the parking company? - Civil Enforcement Ltd (on behalf of Starpark?!)

 

8. Where exactly [carpark name and town] > Lambourne House, Bridge Cross Road, Burntwood, WS7 2BX

 

For either option, does it say which appeals body they operate under. > BPA.

 

PCN Received.pdf

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10/10 for the research to date 

well done

 

wish all posters would do what you have done!!


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Thanks DX - knew you would reply first.

 

So.... Just ignore them?

 

See what else comes or do I go down the DVLA route straightaway?

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you should write to the DVLA and ask them who has accessed your keeper details and the reason given. there is a particular address for this so you will need to find it otherwise you will get a copy of some blurb abiout "reasonable cause" and no data about yourself.

Once you have the info you can make a complaint to both the DVLA for handing out your data without checking if CEL had a reason to access it and also make a complaint to the ICO about CEL and the DVLA, details on this will be given when you know WHEN your personal data was accessed cos if they were late then they had no cause so broke their contract with the DVLA

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Thanks... But.. For now in regards to CEL, just not respond to them? 

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Normally the only communications you reply to are a letter before claim or a court form.

 

HB


Illegitimi non carborundum

 

 

 

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By the way, you don't seem to have read many parking threads. It would be useful for you to read CEL ones here to understand more about how they operate.

 

HB


Illegitimi non carborundum

 

 

 

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18 hours ago, 123NeilyB said:

Thanks... But.. For now in regards to CEL, just not respond to them? 

If I thought you should respond to them I would have said so.

One of the ways these bandits make money is to say things in such a way that when read quickly they appear to say something else. The devil is in the detail so read everything carefully and dont assume that if something is omitted that we intended it to be there but forgot.

 

When the DVLA respond you can see if CEL accessed the KADOE system in time or not, if they didnt they are in breach of the contract and breaking the GDPR regardless of the reason for applying for your details. The GDPR doesnt allow agency so CEL cant act for Starpark under such circumstances so CEL banged to rights for that as well

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Hello,

The attached has arrived this morning from DRP - Debt Recovery Plus Ltd. 

Continue to ignore? They are now threatening court... 

 

Also, I am having real trouble finding the email for the DVLA GDPR request. Do you know what it is? 

Cheers! 

20190801_105526_CCF_000001.pdf

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not a letter of claim from a fake/tame paperwork only solicitor

 

you don't EMAIL anything to anyone.

 

dx

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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there is a post in the stikky part of this forum that has the DVLA address. YOu cant do a SAR by email and that is why you cant find one for them.

DRP are not threatening court, they rely on you not reading the letter properly to try and pressure you into paying money you dont owe to a company that has nothing to do with anything.

DRP dont have a credit licence so if you did pay them you havent legally settled the debt anyway. Another thing that they arent going to want to shout about

 

 

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Thanks. 
Letter sent to DVLA today! :)

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Evening All,

The attached has been received back from DVLA today... 

 

Thanks, Neil.

 

20190823_180759_CCF_000001.pdf

 

 

See the above post from the response from the DVLA.

What should I be doing next?

Cheers.

Edited by brassnecked
removed upload, references and name showing please redact and repost.

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as post 8


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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1 hour ago, dx100uk said:

as post 8

Hey DX,

Ok, so on the response from the DVLA, I can see that CEL did access KADOE in time, but now dont have a clue about what do next? 

FYI - DRP are now sending weekly chase letters but just ignoring them... 

 

Who do I now go to? CEL? But say what?? 

Or do I just literally do nothing and wait for this to go to Northampton Bulk Centre like all the other CEL cases seem to be doing on here?

Ta.

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post 6


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Just relax. DRP try and scare people with threats and lies to make people think they owe money that they don't. Ignore them- always.

You also ignore CEL. Pardoxically perhaps, if you keep under their radar you have a better chance of not getting further grief from them. They tend to concentrate on people who write to them. That leads Cel to think that with a bit more pressure they will probably pay up.

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you do nothing,

what you have done is get yourself some extra ammo should they want to start a fight.

No point shooting at a hidden target.

 

Now what you do is complain to the ICO about CEL accessing the DVLA KADOE system when they have no reasonable cuase to do so because any contract you may havd breached was with Starpark and only they have any reason to garner your details so CEL have no reason or authority to collect or process your data and certainly no authority to pass it on to anyone else- ie Starpark.

 

make sure your complaint says that the DVLA have failed to ensure CEL had a reasonable cause to get your personal data and failed to have any system in place to prevent misuse of their automated system as their so called quality control is not fit for purpose

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Good Morning Caggers,

 

So, its took them half a rainforest in paper and wasted postage costs for constant barrage of threatening letters, but they have finally after 11 months of chasing (with no response), and plucked up the courage to send it Northampton CCBC (Bulk Centre). 

 

They are claiming:

£170 Fine, £12.22 Interest (8%) = £182.22 + £25.00 Court Fee + £50.00 Legal Costs = £257.22. 

 

Obviously, im going to defend this in full, but need some assistance on the defence - never had to do this before... 

 

Now would really appreciate your assistance. I have the photos of the signage of the car park etc from when it happened. 

 

Cheers, Neil.

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fine?

 

still not understanding things are you...

 

please complete this:

 

 

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Name of the Claimant: Civil Enforcement Limited

Claimants Solicitors: S Wilson, Head of Legal 

 

Date of issue – 21 February 2020

 

What is the claim for – the reason they have issued the claim?

 

POC:

1.Claim for monies relating to a Parking Charge for parking in a private car park managed by the Claimant in breach of the terms + conditions (T+Cs). Drivers are allowed to park in accordance with T+Cs of use. ANPR cameras and/or manual patrols are used to monitor vehicles entering + exting the site.

 

Debt + damages claimed the sum of 170.00

Violation date: 29/03/2019

Time In: 13:37  Time Out: 14:05

PCN Ref: <Redacted>

Car Registration No.: <Redacted>

Car Park: - Lambourne House

 

Total due - 170.00

(ref: www.ce-service.co.uk or Tel: 0115 822 5020)

The claimant claims the sum of 182.22 for monies releating to a parking charge per above includeing 12.22 interest to S.69 of the County Courts Act 1984.

Rate 8.00% pa from dates above to 20/02/20

Same rate to Judgment or (sooner) payment

Daily rate to Judgement- 0.04

Total debt and interest due: 182.22

 

What is the value of the claim? (£)257.22

 

Has the claim been issued by the Private parking Company or was the PCN assigned and it is the Debt purchaser who has issued the claim ? Yes, Private Parking Company. 

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pop up on the MCOL website detailed on the claimform.
.
 register as an individual
 note the long gateway number given
 then log in
.
 select respond to a claim and select the start AOS box.
.
 then using the details required from the claimform
.
 defend all
 leave jurisdiction unticked.
 click thru to the end
 confirm and exit MCOL.

 get that CPR 31:14 request running to the solicitors [if one is not listed send to the claimant]

 

no need to sign anything
.
you DO NOT await the return of paperwork.
you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count]

…………….

 

so you ignored a letter of claim

despite being told not too??

 

dx

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Thanks DX.

 

MCOL stuff = done.

CPR = Going off in post tonight.

 

No, never ignored a letter of claim. Not sure where your getting that from?! Only received it this morning. We have never responded to any of the letters from Civil Enforcement or their 2 collectors that have tried to collect this for them. 

 

Just check something. So if Issue Date is 21st Feb 2020, Day 33 would be: 25th March (including weekends), or 9th April (Business Days?)

 

Cheers. 

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you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count]…..

 

well if they didn't send a letter of claim

then that's an additional stick to hit them with..

 

plenty of PCN claimform threads here to read for our std 3-5 line defence.

 

dx

 


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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WHO signed the claim form on behalf of CEL- there will be a name printed in the box at the bottom of that section. If it ws a solicitor then that should be signed in the line above.

Now Ashley has trouble remembering his name and how to spell so sometimes he confuses himself with a solicitor or even  a manager at the Co-op so we need to know what it says there

 

33 days is 33 days so it equates to 4 working weeks for most people

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