you stated :
"I would expect revenue officers are quite aware of the time of day they are manning barriers.
i'd also go as far as to say they don't bother to do this in off peak times...
as there would be little point, no loss of revenue to protect".
They were there when I should have had an off peak option, they did not give it me!!
I asked for the lower fare. they refused!! And threatened a fine!! ( i did not know the jargon , that is true) but "lower fare option " should be o.k for them to understnad should not
when i say to the effect that there was a lower fare option listed on your computer before i left the station please can i have that. as this higher fare seems far too much is there another option?
But no. I had full fare or a hefty fine options.
"your intended return was off-peak, but you didn't tell them.."
I asked for the lower fare, they refused. repeatedly.
They had the option to charge the low fare but absolutely refused and threaten a fine.
I do not have to know any jargon. I just said it was too much and there was a lower option before i departed why cant I have that? They said no and that I had to pay the high fare.
Which is untrue they should have said that was o.k and gave any restrictions on the ticket!
"this thread is getting boring and repetitive. "
You could help me and the many others who may read this) who would like advice and offer suggestions of things to ask or mention with the complaint.
What would you say? How can I stop this from happening to others?
I have been told I was right by the staff at the station. So I know I am in the right.
Please can you be a bit more friendly and helpful? Come on, lets try and do some good here.
I was hoping people might suggest some ideas.
Perhaps we can move onto the questions I should ask or things I should state regards my complaint. with time running out? If not for me, for other travellers, who will be going through this same ordeal if we do not help them.
yes because 1000's of people believe a DCA is a bailiff and they are not
and that penalty charges are lawful, they are not, so blindly cough up...
worth a few letters / free emails to try it on
pays for the staff drinks down the pub that night with free money.
they have already 'outsourced' it ..........to a dca [crs - well that's harlands anyway]
watchout for Zinc next.. but don't look at the bottom of the letter as you'll see its the same address again...}
forget about it
go enjoy your life.
Hereford Anytime fitness. Nothing on the site explains a contract it's just selling itself. I absolutely have not attended after the initial sign up, except for the first introduction. Is it right that an establishment can bully someone in this manner, especially as they claim to be encouraging & nurturing in the selling point of people’s wellbeing?
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!