Jump to content

 

BankFodder BankFodder


Andyorch

Mobile users can now switch providers with one simple text

style="text-align:center;"> Please note that this topic has not had any new posts for the last 240 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Mobile users can now switch providers with one simple text...

 

Quote

 

Mobile phone customers can now switch providers with a single free text under new rules which have come into effect.

At the moment, customers have to phone their mobile provider when they want to switch to a new firm.

They are then given a porting authorisation code (PAC) to give to a new provider if they want to keep the same phone number.

But watchdog Ofcom says the need to speak to a provider can be one of the main factors stopping people switching.

As part of this process, customers can often find themselves dealing with unwanted attempts by the companies to persuade them to stay.

 

 

https://www.bbc.co.uk/news/business-48816459


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

Share this post


Link to post
Share on other sites

Is this system going to be foolproof, for want of a better word? I'm not techie, but given the history of people ending up switching electricity companies without meaning to, I hope the same can't happen with mobiles.


Illegitimi non carborundum

 

 

 

Share this post


Link to post
Share on other sites

Hb, there are 2 stages to “porting”

 

a) you get a PAC from your existing provider, (and it is this stage they have simplified, making it available by text)

b) the PAC gets given to the new provider, confirming both that the subscriber wants to move, and that the previous supplier releases the number.

 

For “slamming” to occur, they’d have to get the code AND supply it to the new provider without the subscriber knowing. I doubt it will be as big an issue as with electricity ...

  • Like 1

Share this post


Link to post
Share on other sites

Thank you Bazza. Hopefully that will help people other than me. :)

 

HB


Illegitimi non carborundum

 

 

 

Share this post


Link to post
Share on other sites

I have tried this yesterday but the text is not free and not even 3 knows how much it will cost and if the response messages would be chargeable. 

Might be a case of £20 per text with 4/5 text, so about £100.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...