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syfodyas

British Gas and Moorcroft hell after Ombudsman

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I sent to

customerservice@britishgas.co.uk

 

What should I do?

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1st..please refrain from hitting quote

just type

it makes a topic twice as big for no real reason and makes finding your reply a scrolling issue.

 

2nd..stop using email to anyone..

WRITE

it should have been sent to the info on the last page here

https://r.search.yahoo.com/_ylt=AwrJS9MflxZddFgAynhLBQx.;_ylu=X3oDMTByZzJoOXByBGNvbG8DaXIyBHBvcwM0BHZ0aWQDBHNlYwNzcg--/RV=2/RE=1561790368/RO=10/RU=https%3a%2f%2fwww.britishgas.co.uk%2faem6%2fcontent%2fdam%2fbritishgas%2fdownloads%2fGDPR-privacy%2fBritish-Gas-Energy-privacy-notice.pdf/RK=2/RS=s0ZpFXv0FdhdHSwnaiRi9nyRxCQ-


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Why is emailing a problem? 

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because you need a papertrail

emails are rarely allowed as court evidence because they cant be manipulated.

 

many orgs will willingly fob off people not taking things seriously because they think you are not taking it seriously by being lazy and sending an email by not bothering to write.

 

when it comes down to writing a letter in reply which is admissible evidence they tend to think very carefully about their reply.

 

if your issue is down to reversed day/night switching [as was mine] you stand a very good chance of success 

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Wouldn’t say a matter of laziness but rather a matter of waiting weeks for a response.

none the less I’ll post a copy on Monday 

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emails are quick and free

not my view

 

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Please you need to send a SAR  simply asking for 'ALL DATA' (that covers whatever format they have it in)

 

As said a SAR is now Free due to the GDPR

 

Did you formally request a meter test at the time?

have a wee look at this link: 

 

https://www.ofgem.gov.uk/publications-and-updates/factsheet-meter-accuracy-and-billing-dispute

 

https://www.gov.uk/guidance/electricity-meter-accuracy-disputes

 

https://www.gov.uk/guidance/gas-meter-accuracy-and-disputes

 

 

 

 


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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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They finally replied properly and want some ID (passport or birth certificate) to send the SAR. Is this safe? Could they use my ID against me somehow? Eg pass onto DCA?

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Did you send ctax bill?

and so what if they pass it on

a DCA is powerless

they are not BAILIFFS


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Perhaps this is where to send it

 

The Data Protection Officer,
Centrica Plc,
Millstream,
Maidenhead Road,
Windsor, Berkshire, SL4 5GD

 

 

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yes as i pointed out in the link of post 27.

 

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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They are not accepting a council tax bill. They either want passport, birth certificate , driving licence (don’t have) or photo card ID 

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any of the above or all they want?

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Any of the above. Perhaps I’m being paranoid but I don’t like the idea of them passing copies of my data to anyone they seem fit. If it stay with the data controller then i am fine with it 

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just type no need to hit quote everytime...

 

so send your birth cert

that's pretty useless to anyone else.

 

dx

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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