So this is alleged fraud, rather than a normal debt situation.
Why have UK authorities not been involved, if the person has lived in the UK ? Perhaps they have tried and got nowhere, so use these interpol red notices to have them detained in a third party country.
I have read online articles that say these interpol notices are being abused by Banks based in UAE.
So nothing to do with deprivation of capital, but bad choices of how they spend benefit monies.
Sounds like they are on a downward spiral to living on the streets and getting into an even worse situation.
@dx100uk @ anyone else interested in Fighting HSBC UK Staff/department non compliance and incompetence/interference in between HSBC UK and customers.
I wanted to know what you guys had to say about the reply i got from HSBC UK today.
Recap. I originally turned to HSBC UK to be reunited with Money i saved in accounts that where frozen and made dormant during the year 1995.
HSBC UK Teams tell me that HSBC UK only allows them to have access to account records dated back 6 years. there for they do not have the records, can not locate the records i requested for in my SAR. there for HSBC UK teams Ignored my SAR application for records of accounts made frozen and dormant during the year 1995. HSBC then claim if the accounts where closed they will no longer hold records of these accounts and tell that to the ICO. I again explained to HSBC UK and the ICO the records of accounts where left frozen and dormant.
HSBC UK teams continue to tell me over the phone that The records i requested for in my SAR, will not be located or do not exist because HSBC only allows them to have access to records of accounts dated back 6 years.
I returned to HSBC highlighting there is no such provision in the Data Protection Act.
HSBC UK teams today totally ignored my complaint again and confirmed with me they are classing my complaint as wanting to locate accounts that where closed.
Let me know what you think about the HSBC UK teams response to my last complaint. Is there any other letters i can send them to confirm thay are not correct about what they have done.
The HSBC UK letter starts of by:You've been unable to recover funds you held in HSBC UK Accounts that were closed in 1994 to 1995, and to obtain the account details for the accounts concerned. You've been advised that we only retain records for up to 6 years, but you've been unable to locate any provision for this within the Data Protection Act (DPA). You require a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned. You feel your Subject Access Request (SAR) has been ignored by HSBC UK.
HSBC UK Teams now go on to explain:
In respect of you being advised we only retain records for up to 6 years, but having been unable to locate any provision for this within the Data Protection Act (DPA), I can confirm that under the DPA, we are obliged to only keep records for as long as we deem necessary, in order to effectively manage our data. So, for most cases, this will be for no more than 6 years.
In regards to your request for a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned, I regret that this isn't something that we can provide, as we don't keep records of when individual customer data was destroyed. I'd also like to clarify that if the accounts concerned were closed after becoming dormant, that we would have sent you closing statements at the time.
Lastly, I'm sorry you feel we've ignored your SAR. I want to assure you that we'll always look to accommodate a request for a SAR as best as we can. However, if we're unable to locate the account details and information required, this will mean we're unable to fulfil the request, which has unfortunately been the case on this occasion.
How else do you think i can highlight to HSBC that the teams dealing with My complaint, and request to be reunited with my money is not going to departments that can deal with my demand for services.?
I have to agree if you have paid off the debt owed to them via this meter and are up to date on your bills I would look at changing supplier and as said asking new supplier to install a standard meter and look for the best deals for you.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!