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Shakespeare Martineau chasing old electric bill

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Hello. 

I have Shakespeare Martineau chasing me for a debt at the moment.  I have looked them up and can't find out much about them, has anyone here had experience in dealing with them?

 

The debt is for electricity from a previous property. 

I had a DRO, they asked for a meter reading and I gave one. 

They wrote down the wrong number, and didn't write off all the debt. 

I have been in touch several times, and even asked for a recording of the call to prove they wrote down the wrong number, but they didn't have it recorded and refused to acknowledge the problem. 

 

Now, it's a couple of years later and I have Shakespeare Martineau chasing me for the full amount. 

I'm receiving ESA and waiting to hear from my PIP claim. 

 

I have mental health problems and am also in a deficit each month. 

My savings are going down to nothing as my rent is too high, but due to the DRO my options for rental are limited as I have bad credit.

 

I'm worried that Shakespeare Martineau will take me to court and I'll get another CCJ. 

In the past, some debt recovery companies have offered payment plans and reduced settlements. 

Do Shakespeare Martineau ever offer this?

 

I have written to them to complain about their tactics. 

They have not taken my mental health condition into account. 

 

They are bullying me asking for full payment or else action will be taken. 

They have not taken my limited financial circumstances into account. 

They have ignored me when I tell them I do not owe that amount. 

Classic bullying tactics...

what can I do?

 

Thanks.

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Stop engaging with them by phone, they are trained to make you agree to things that are in their interest. Everything in writing by post with proof of posting.  Ignore all phone calls, emails and Texts!

 

Also they are powerless, ignore them. Unless you get a PAP letter telling you they are going to take you to court, in which case you run it past this thread. 

 

Just make sure they have your current address.

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Hi, thanks for the reply.  

I've not spoke to them on the phone at all, I emailed them so that I could keep a record of all responses. 

May I ask why you say to do everything by post? 

Surely email is just as good or better, as I have a record of everything?

 

they have to send me a PAP letter before they can take me to court? 

That's good to know. 

 

I'm very worried about this as I just can't afford to pay them, and don't even have enough money coming in to pay my bills.

 

Thanks.

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Forget about them, I've had a tonne of old energy bills, from back in the bad old days, lots of dire threats but no court!

 

Don't engage by email, block them. It's just another avenue they use to harrass you.

 

 

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Yeah it did seem like they're trying to coerce me. 

The email ended with "we look forward to payment in full",  after I'd told them about my dire financial circumstances. 

 

I was worried as they seem to be a solicitor firm, who don't usually mess around. 

Haven't come across them before so wanted to know what they're like. 

Thanks.

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Ok, this is Paramount.

 

Do they have your current address?

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Yes they do. 

I emailed them after recieving a letter at this address, as I wanted to explain that I couldn't pay.

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Posted (edited)

That could just be a phishing letter.

 

It is very important that you write to them with your current address (by post)

 

Use free proof of posting available at the post office

 

All you need to do is quote you're name and account number, then

 

Dear Sir Madam,

 

For all correspondence my address is now ' xxx yyy'

 

 

Please do this today.

 

Also it is imperative you keep the postage receipt and proof.

 

 

Edited by London1971

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just a though

who are their CLIENTS??

 

might be better to write to them

then dealing with the gofer

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Hi, it's iSupply. 

I've tried emailing back and fourth but they refused to budge on their position. 

They say the meter reading was correct and that I owe that amount in full, and asked me to provide a photo of the meter on that date(which is impossible as I don't have a time machine).

 

They also say they record calls when you ring them, but couldn't provide a recording of my call when I gave the meter reading. 

They have also added late payment charges, and I asked them to provide details of these(what it cost them) and they haven't.  Generally they took a couple of months to reply to an email, it was frustrating as they're impossible to deal with.

 

They managed to get a court order to fit a pre payment meter at my old property. 

But the meter couldn't be installed due to regulations(it would have been too high) so it went back to them. 

Now I have Shakespeare Martineau chasing me on their behalf.

 

33 minutes ago, London1971 said:

That could just be a phishing letter.

 

 

I'm not sure I follow.  The letter has all details of my debt so how would it be phishing?  Do you mean like an email [problem]?  Or just to see if I reply?

 

I'll send them a letter as you suggested, just to make sure they have my current address.  I did provide it to iSupply when I moved, so it should be on file. 

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Posted (edited)

It means they could send a claim form to your old address and you will know nothing about it unless you write to them advising them of your current details

Edited by London1971

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send Isupply an sar VIA ROYAL MAIL

ignore the powerless solicitors from now on

 

that will kill 2 birds with one stone

get you everything they hold

and inform them of the correct address.

 

inc a CTAX bill copy

and

a copy of ONE of the sols letters.

 

stop and block ALL email/text/ etc and bounce them back

writing only from now on 

 

dx

 

 

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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DX - why do I need to write everything? 

Can't I email them? 

That way there's an electronic copy of everything? 

 

Is there a reason to use post? 

I haven't done it yet, been putting it off but need to deal with this. 

Haven't heard anything from them yet, also checked post at my old address the other week and nothing.

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emails can be manipulated and doesn't serve as a papercopy giving a papertrail you might need should things say go legal or be refered to say an ombudsman.

 

you've been here since 2006 and should know these things as part of your self help reading on like issues.

 

use 2nd class post and get free proof of posting from any PO counter.

legally that's all you need to do. prove xyz was sent.

 

 

 

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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