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    • Hello. I feel this may be considered to be a petty complaint on my part but would really appreciate views and insight please and I promise to wear my big girl pants and not take offence.  I have lived in my home since 1986. My neighbours moved in a year or two afterwards. In November 2013 I had solar panels installed optimised individually by solar edge and the panels are meant to be ' self cleaning'.  On Wednesday 21.8.19, my semi detached neighbours had a new TV aerial and a satellite dish fitted. It's near to my boundary wall,but clearly fitted on their own wall. I did not look out while his installer was working and did not know what had been done till I went to the front door to see what all the drilling was about then later to get washing in and saw the items on a flex pole. My issue, and this may be where you say I'm being petty, is that the  aerial is angled back and is over my airspace and sitting over my end solar panel. I went next door and told my neighbour my concern about birds sitting on the  aerial and guano issues as well as shading potential interns of the panel.  He said he'd ring the installer. Next morning, he is cleaning in his garden. I saw him and asked if he'd spoken to his installer. He said yes and the chap couldn't get back for 2 weeks.i asked if it could not be sooner, could the aerial not just be slightly moved when the discussion became heated. He said I had no rights to the space above my roof, I had to look at other aerials In the immediate area and he'd taken pictures and would do something if birds mucked Inthe panels and if it was him, he would have bought panels from a company who visited to clean them. I told him I fully appreciated the signal issue but asked could he not have the aerial on the chimney as I do and he told me not to be stupid as he had a dish as well and dishes cannot go on a chimney. I told him I was aware of this. He was by now shouting at me to listen and as I said, it became heated. He then said if I thought the air above my homeward mine I could sort the issue and he would cancel the installer call back. I rang his installer. My neighbours had not recontacted him. He asked if my concern was birds pooping on my panels  and the metal Ariel shadow would have no impact on panel generation and he would ring my neighbour. I am on my own and hate conflict and feel a little intimidated, but am also sure I've done nothing wrong. He told me it was my responsibility to have come out as the work was being done. So, please be frank, am I being petty? Should I just live with this ? I'm aware neighbour issues can escalate and have no desire for that, I just want the darned thing angling slightly away from my solar panel. My aeriels are the chimney ones...his is the new one at the front aspect. Thanks for reading this. 
    • Sorry I should have seen that. Vcs always reply to SARS at the very last minute 
    • Sar(email to VCS) went on 07/08/19 and CPR letter went on 14/08/19 to dcb legal.
    • Thank you all for your input so far. I have now received a letter back from my CPR 31.14 stating 'CPR 31.14 is not relevant to small claims matter, pursuant to cpr 27.2......we are under no obligation to disclose the documentation at this stage.' I assume this response is expected?   I have reworded my defence and made it more succinct, I'm not sure what else I could add?   1. Due to the sparseness of the particulars, it is unclear as to what legal basis the claim is brought, whether for breach of contract, contractual liability, or trespass. However, it is denied that the Defendant, or any driver of the vehicle, entered into any contractual agreement with the Claimant, whether express, implied, or by conduct.   2. It is admitted that the Defendant was the registered keeper of the vehicle in question. However, the defendant has no liability as they are the Keeper of the vehicle, and the Private Parking Company has failed to comply with the strict provisions of PoFA 2012 to hold anyone other than the driver liable for the charges.   3. Signage at the site is not sufficient. A sign is present on the left hand side of the entrance, away from the driver, and therefore cannot be easily read by the driver of a passing vehicle. On closer inspection this sign states ’Refer to the full Terms & Conditions signs located throughout the car park’. Signs are located so that information is often obscured by other parked cars and is difficult to read. These signs state ‘Entry to or use of this privately operated and managed car park is subject to the current terms and conditions of vehicle control services ltd. Motorists/persons utilising this car park hereby accept in full the terms and conditions.’ Therefore, the driver is deemed to have agreed to the terms and conditions by having entered the car park before knowing what those terms and conditions are. The elements of offer, acceptance and consideration both ways have therefore not been satisfied and so no contract can exist.   4. The claim contains a substantial charge additional to the parking charge which it is alleged the defendant contracted to pay, This additional charge is not recoverable under the protection of freedoms act 2012, Schedule 4 not with reference to the judgement in parking eye v Beavis. It is an abuse of process from the claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4) of the civil procedure rules 1998    In summary, it is the Defendant's position that the claim discloses no cause of action, is without merit, and has no real prospect of success. Accordingly, the Court is invited to strike out the claim of its own initiative, using its case management powers pursuant to CPR 3.4. 
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Starbug

Shakespeare Martineau chasing old electric bill

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Hello. 

I have Shakespeare Martineau chasing me for a debt at the moment.  I have looked them up and can't find out much about them, has anyone here had experience in dealing with them?

 

The debt is for electricity from a previous property. 

I had a DRO, they asked for a meter reading and I gave one. 

They wrote down the wrong number, and didn't write off all the debt. 

I have been in touch several times, and even asked for a recording of the call to prove they wrote down the wrong number, but they didn't have it recorded and refused to acknowledge the problem. 

 

Now, it's a couple of years later and I have Shakespeare Martineau chasing me for the full amount. 

I'm receiving ESA and waiting to hear from my PIP claim. 

 

I have mental health problems and am also in a deficit each month. 

My savings are going down to nothing as my rent is too high, but due to the DRO my options for rental are limited as I have bad credit.

 

I'm worried that Shakespeare Martineau will take me to court and I'll get another CCJ. 

In the past, some debt recovery companies have offered payment plans and reduced settlements. 

Do Shakespeare Martineau ever offer this?

 

I have written to them to complain about their tactics. 

They have not taken my mental health condition into account. 

 

They are bullying me asking for full payment or else action will be taken. 

They have not taken my limited financial circumstances into account. 

They have ignored me when I tell them I do not owe that amount. 

Classic bullying tactics...

what can I do?

 

Thanks.

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Stop engaging with them by phone, they are trained to make you agree to things that are in their interest. Everything in writing by post with proof of posting.  Ignore all phone calls, emails and Texts!

 

Also they are powerless, ignore them. Unless you get a PAP letter telling you they are going to take you to court, in which case you run it past this thread. 

 

Just make sure they have your current address.

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Hi, thanks for the reply.  

I've not spoke to them on the phone at all, I emailed them so that I could keep a record of all responses. 

May I ask why you say to do everything by post? 

Surely email is just as good or better, as I have a record of everything?

 

they have to send me a PAP letter before they can take me to court? 

That's good to know. 

 

I'm very worried about this as I just can't afford to pay them, and don't even have enough money coming in to pay my bills.

 

Thanks.

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Forget about them, I've had a tonne of old energy bills, from back in the bad old days, lots of dire threats but no court!

 

Don't engage by email, block them. It's just another avenue they use to harrass you.

 

 

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Yeah it did seem like they're trying to coerce me. 

The email ended with "we look forward to payment in full",  after I'd told them about my dire financial circumstances. 

 

I was worried as they seem to be a solicitor firm, who don't usually mess around. 

Haven't come across them before so wanted to know what they're like. 

Thanks.

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Ok, this is Paramount.

 

Do they have your current address?

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Yes they do. 

I emailed them after recieving a letter at this address, as I wanted to explain that I couldn't pay.

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Posted (edited)

That could just be a phishing letter.

 

It is very important that you write to them with your current address (by post)

 

Use free proof of posting available at the post office

 

All you need to do is quote you're name and account number, then

 

Dear Sir Madam,

 

For all correspondence my address is now ' xxx yyy'

 

 

Please do this today.

 

Also it is imperative you keep the postage receipt and proof.

 

 

Edited by London1971

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just a though

who are their CLIENTS??

 

might be better to write to them

then dealing with the gofer

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Hi, it's iSupply. 

I've tried emailing back and fourth but they refused to budge on their position. 

They say the meter reading was correct and that I owe that amount in full, and asked me to provide a photo of the meter on that date(which is impossible as I don't have a time machine).

 

They also say they record calls when you ring them, but couldn't provide a recording of my call when I gave the meter reading. 

They have also added late payment charges, and I asked them to provide details of these(what it cost them) and they haven't.  Generally they took a couple of months to reply to an email, it was frustrating as they're impossible to deal with.

 

They managed to get a court order to fit a pre payment meter at my old property. 

But the meter couldn't be installed due to regulations(it would have been too high) so it went back to them. 

Now I have Shakespeare Martineau chasing me on their behalf.

 

33 minutes ago, London1971 said:

That could just be a phishing letter.

 

 

I'm not sure I follow.  The letter has all details of my debt so how would it be phishing?  Do you mean like an email [problem]?  Or just to see if I reply?

 

I'll send them a letter as you suggested, just to make sure they have my current address.  I did provide it to iSupply when I moved, so it should be on file. 

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Posted (edited)

It means they could send a claim form to your old address and you will know nothing about it unless you write to them advising them of your current details

Edited by London1971

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send Isupply an sar VIA ROYAL MAIL

ignore the powerless solicitors from now on

 

that will kill 2 birds with one stone

get you everything they hold

and inform them of the correct address.

 

inc a CTAX bill copy

and

a copy of ONE of the sols letters.

 

stop and block ALL email/text/ etc and bounce them back

writing only from now on 

 

dx

 

 

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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