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    • you didn't pay lidls the speculative invoice charge of £45.   the only connection to them is their head office signed their region up to have their local stores car parks managed by the scammers because they had been duped into thinking people that abuse their car parks cost the region xxx in lost shopping revenue because another shopper could have used it.   they never see any of the money these bandits gleam from people paying a speculative invoice off ever and annually get ripped off by paying the fleecers £10'000 each year to give them permission to manage their carparks. anyone that pays the money goes directly into the parking fleecers pockets.   however i understand you are new and green but part of a forum is also self help which relates to my comment about where did you ever get the idea to pay them from...certainly not here.   so lidls wont be doing and can't do anything further, they certain wont be interested in instructing their fleecers to refund you and can't and most certainly won't refund you themselves.   go do a chargeback   dx              
    • OK,  I have not claimed anyone told us to pay in this forum.   As grown up adults we made this decision. I am sharing our experience in case it benefits anyone.    Our approach to this is if Lidl didn't help at the end we would take our shopping elsewhere and the so called reduced charge of £45 paid would be the end of the story, even if is unfair.    As I mentioned Lidl cust. service already emailed us to confirm that they have contacted Athena to cancel the charge, I'll first follow up with Lidl. If not resolved will resort to chargeback.  
    • no one ever said PAY THEM, you never ever do that.   if you paid by debit card go get it back by a chargeback to your issuing bank.      
    • The head of the Confederation of British Industry urges a "spirit of compromise" as trade talks resume. View the full article
    • Hi All,   My partner received a response from Lidl after another 3 days in which they explain the reason for their car parking system etc. but to summarize they conclude to cancel the parking charge with the below paragraph;   "In light of your comments, on this occasion only, I have requested that the parking charge is cancelled. Athena will confirm the cancellation in writing in due course."   As the £45 was going up to £90 the day before the email above actually reached us,  we actually sent the payment of £45 to Athena to remove the risk of that, but with the above conclusion we will follow up to get a refund.    Meanwhile we did our first big shopping with the car from Aldi in the local area instead of Lidl for the first time in 2+ years. As Aldi shares the car park with Matalan store in our area their car park period is 3hrs free of charge, which removes the stress of timing your shopping.   I think the supermarkets are shooting themselves in the foot with these types of measures when they use 90mins or such short periods as a time limit.   I'll post an update how the refund chase goes and how long it takes.    Thanks.
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    • I’m in desperate need of help
      I bought some clothes online in may through Evans and paid through PayPal
      returned them all seven days later
      I waited the 14days for my refund and no refund came
      I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
      evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
      I contacted PayPal
      they said the dispute had been closed but Evans at no point had attempted a refund.
      fast forward to today
      I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
      I’ve also contacted their customer service too
      all I get is PayPal have cancelled refund because dispute is still open.
      I have proved that the dispute is closed
      I have got an email saying that if Evans sent the refund they would accept it
      but up until the date I got the email they have not once attempted a refund .
       I have sent them a letter before court email
      I have even offered to have the full refund as a gift card just to get this sorted !
      I’m literally at the end of my tether and don’t know where to turn next !
      i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .
    • In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
      • 29 replies

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I was made redundant a couple of years ago, the owner of the company had closed down quote a few companies before, he wasn't paying our pensions and the company went into liquidation soon after my redundancy which meant I never got my redundancy pay from them.

I took him to tribunal and won but of course will never get anything cos the company no longer exists.


The owner of the company I worked for was proper dodgy and one of the reasons the company went under was that he was fraudulently uploading invoices to the factoring company for one of his biggest clients, they knew something dodgy was going on and removed all their stock, refusing to pay any more of his invoices.

This was going on whilst I was still there and a court case ensued after I had left.

I stayed in touch with the woman at the clients company.

During the case, she has given me a copy of the court papers submitted by my ex boss where he states my name and says that it was my fault that these invoices were wrong and that I was subsequently dismissed because of my errors. This is an absolute lie.

Once I saw that I requested all of my personnel records of which I now have and it clearly states that my redundancy was in no way in reflect of my performance.

My question is, can I take my ex boss to court for defamation of character? 

It is beyond belief that he is allowed to keep running companies into the ground, making people redundant and not paying them, stealing their pension contributions and getting away with it Scott free time and time again.

I don't want to sit and do nothing when I feel he is due some punishment for his wrong doings 

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Defamation is very tricky and potentially very expensive. It wouldn't be on the small claims track. It would be on the multitrack which means that if you lose you can get a very serious bloody nose in terms of the other side's costs. If you win, then you will only managed to get damages if you can enforce them and you will only be able to get your costs if you can enforce those which means that if you are unable to, you will end up having to pay everything.

It seems that you're not even able to enforce a tribunal award. I'll leave you to draw the appropriate inferences as to the likelihood of your managing to enforce anything else.

Defamation must be untrue and must cause serious reputational damage. The defamatory remarks must be published and if they are simply contained in private papers then they are probably insufficiently published to amount to defamation. If they are contained in court documents which are public documents then they are unlikely also to be defamatory if they have been published in court.

Find some other way of getting even – but defamation is certainly not the way unless you really want to get involved in something risky, stressful, frustrating – and eventually probably unsuccessful

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2 different issues : the false statement about you, and the poor management of his businesses.


For the latter, were the businesses insolvent? Little you can do on a personal level if they were, but you might get the Insolvency Service interested, and they might bar them from being a director.


for the false statement, since the Defamation Act 2013 the statement must not only be false but also cause (or be likely to cause) your reputation serious harm to be defamatory / actionable.

I agree with BF actions for defamation need ‘long pockets’, and run the risk of significant costs.


I disagree that a false statement in court papers can’t be defamatory. It isn’t Parliament where Parliamentary privilege applies. The person making the false statement might try to say “I didn’t publish it, the court did!”, but that won’t fly: in making the statement as part of a witness statement, they are publishing it. 

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Yes, you can sue the ex-boss but it will cost you a small fortune to do so and he is unlikely to have any assets that you can go after- everything will be in his cat's name.

Pyrrhic victory is the term.

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