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    • Morning, I would appreciate some advice if possible. Daughter was recently returning from Alicante to Leeds Bradford with Ryan Air and her flight was delayed for just over 5 hours. I accept the weather around Alicante that night was very bad, and many flights delayed, also Ryan Air were very forthcoming with letters confirming the length of the delay advising the passengers this was to assist them with claims via their travel insurers. I assume from this that Rayan Air will claim the bad weather constitutes exceptional circumstances and they are not liable to pay compensation. Only thing is during the time my daughter was delayed Ryan Air had other flights returning to the UK which took off on time, in fact my daughter and other passengers were made to vacate the gate where they were waiting to allow one of these flights to board. Basically, is it worth submitting a compensation claim or would I be wasting everyone’s time? Many thanks Nosnibor
    • So what would johnson be telling the DUP?   DUP WE are Unionists. A border between us and the rest of the UK is no more an an option than a border between England an Scotland. Even May realised that. ooops Perhaps a bad example, but you get the drift..   Johnson: Don't worry, its just a ploy to get that half baked no deal deal agreed. I would renege on that tout suite with your help as soon as those people the plebs voted in have no option to Remain when I shaft everyone.   DUP Shaft Everyone? So what assurances do we have   Johnson Just trust me.
    • Well it would appear Johnson 'no detail and nothing written down' 'deal is in trouble despite   * no real detail and nothing actually written down and * it only being intended to get the UK into the transition aka out of the EU where there is no other actual default other than no deal hard Brexit.   Not that Johnson will give a damn about the DUP as a general election is likely upcoming and he is hoping that they become redundant again. They have always been more a liability than an asset = but desperate times ...          
    • The complaint is about both, I asked for the bill of sale on Tuesday alongside a breakdown of what has been paid and their charges. Then asked for a full SAR yesterday which they said they would send to me in due course.    I have copies of the agreements I signed on the day but not the bos this was never supplied.    With regards to a previous message about overvaluing the vehicle, the loans were only about £1000 or just over between the two of them, however this would put the fees well over the cost of the vehicle when factoring interest rates, which figures should I be looking at in this regard?   Thanks for all your help, the correspondence I’m getting seems to be being drip fed so will update as and when I can. Hopefully someone else might see all this and benefit from my mistakes!
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scaniaman

Lady bought car from dealer and engine blew up about 3 months later.

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Please settle argument with local garage .

Lady bought car from dealer and engine blew up about 3 months later.

Garage guy says Trading Standards says dealer only responsible for first 28 days, but on this form it suggests the CPA gives up to 6 months protection.

What is the precise time For CPA protection ??

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you mean CRA do you not?

 


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On the basis that you mean the CRA – Consumer Rights Act there are a number of levels of protection.

If the fault develops within the first 30 days then there is an automatic right to reject the item.
If the fault develops within the first six months then there is an automatic right to a repair and then a refund or a replacement if the repair fails.
After that, the item is required to be of satisfactory quality and remain that way for a reasonable period of time.

There is actually no doubt that if you buy a vehicle and the engine blows up within three months then it is not of satisfactory quality. Because it has happened within three months and the six-month rule applies and that means that she is entitled to have a repair and if the repair fails then a refund or a replacement at her option.

What is the name of the dealer?


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Posted (edited)

There is a caveat. Within the first 6 months the assumption of a fault at time of selling means that it is for the seller to disprove.

 

This can be through showing, possibly as in the case of engine 'blowing up' in this thread, that due attention by the purchaser has not been  paid to such things as the oil and water levels, all other adjustments have been maintained, any due servicing has been carried out, etc.

 

There is actually no doubt that if you buy a vehicle and the engine blows up within three months then it is not of satisfactory quality. Because it has happened within three months and the six-month rule applies and that means that she is entitled to have a repair and if the repair fails then a refund or a replacement at her option

 

We have not been given details of make, model,  age, mileage on purchase, miles covered by OP and servicing history. It is for these reasons that I find the above post questionable.

Edited by Gick
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My time as a Police Officer and subsequently time working within the Motor Trade gives me certain insights into the problems that consumers may encounter.

I have no legal qualifications.

If you have found my post helpful, please enhance my reputation by clicking on the Heart. Thank you

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19 hours ago, BankFodder said:

On the basis that you mean the CRAConsumer Rights Act there are a number of levels of protection.

If the fault develops within the first 30 days then there is an automatic right to reject the item.
If the fault develops within the first six months then there is an automatic right to a repair and then a refund or a replacement if the repair fails.
After that, the item is required to be of satisfactory quality and remain that way for a reasonable period of time.

There is actually no doubt that if you buy a vehicle and the engine blows up within three months then it is not of satisfactory quality. Because it has happened within three months and the six-month rule applies and that means that she is entitled to have a repair and if the repair fails then a refund or a replacement at her option.

What is the name of the dealer?

 

BF, you are misrepresenting the 30 day right to reject rule again. Stop misleading people, you’ve acknowledged you were wrong, please don’t go down that path again. 

 

OP, if the seller has proof the fault was not present at the point of sale then it’s your responsibility to pay for the repair, if the fault has occurred due to wear n tear it is also your responsibility. 

 

What you have to do is substantiate the fault was present at the point of sale.

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26 minutes ago, stinky-pants said:

 

What you have to do is substantiate the fault was present at the point of sale.

This is wrong


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