Thank you. I guess I haven’t had cause time be concerned as I haven’t had to produce my licence for anything. My tax is renewed by the DVLA via email and I get a reminder by email so I haven’t thought about the new address. I honestly thought I’d informed them and that was that. Thanks for commenting and the support!
So you’ll be glad to know that MoneyBarn aren’t upholding my complaint and I’ve now been informed to either phone to make a payment plan with them or to forward my complaint to the Financial Ombudsman. Yay! 🙄
I still haven’t received my requested information through an SAR either. So will be chasing this as well.
They’ve said that because they sent this information to the address they had on file, they did not feel that they are in the wrong.
dvla are well known for losing mail.
but 3yrs...to find out they didn't is p'haps pushing it...
but the fact that nothing was sent to your old address may well help you here.
ie the NiP etc might reset things back to square one.
hopefully the experts will be alone soon.
you cant really question the validity of any paperwork produced or not in a set aside witness statement relating to the original agreement and the consumer credit act.
the fact the a default CCJ was issued trumps all of that.
you need to concentrate on the proof you have from the original creditor that they had your present address when they sold the debt on and Lowell purposefully filed to an old address of 11yrs. you can also point to the fact that lowells have also issue 2 additional Claimforms to your current address so were again well aware of your correct address.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!