Argh. I no sooner sort out a parking problem when back I come for an alleged driving offence, received today. I'm confused, though, because..
(a) The location they give for the offence - there is no camera at that point.
(b) They are a bit ambiguous with whether it's a speeding offence only or also a red light offence, as the NoI says "This vehicle's speed was recorded at (or seconds into red if traffic light offence): Speed 40mph"
Should I in the first instance just ask for a photo? (Whilst I am the main driver of the car, my partner occasionally drives it, so a photo would clear up this, but more importantly it would clear up the whereabouts of the mystery camera.) If so, I would rather mail a letter to them rather than go online to check, would this be okay?
Ok. If you have decided that is what is going to happen, and you are not going to fight it, the best advice I can give you is to record factually (not your opinion, just what happened) every step of the process. Then come back after it's done.
I bought a Peugeot 2008 in March 2017 with 3 years new car warranty on vehicle.
it has had a warranty repair in 08/18 for a leaking oil pump with 14000 miles on clock.
Now the car is 2 and 1/2 years old with 21790 miles on clock the clutch feels springy. Took it to authorised dealer who stated on paperwork that clutch is ‘springy’ after having it for 8 hours. The dealership state that they need me to agree to £854 (8 hours labour) to investigate if it’s wear and tear or a warranty fault. This seems an horrendous amount of money and in any case my expectation is that a clutch would last longer than 21700 miles. Also the brakes have corroded and need replacing and the service desk have told me this is because I live by the coast and that effects the wear of the brakes.
i was allowed to drive the car home and it was booked in for 2 weeks time, when I next drive the car there is liquid in the footwell which is suggestive of a failed slave master cylinder. The garage missed it but they still want to charge me £854 diagnostics and on top of that have deems the car unsafe to drive so I have to pay to have it uplifted and delivered to them!
my expectation is that a car for for purpose would see the parts being able to outlive the first 3 years of motoring? Peugeot customers services are useless - anyone offer any advice as to where to go next? Thanks
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!