Correct I have..
Covid 19 has put normal response times under pressure. Even the post office is only delivering mail every other day.. Had no mail since last Friday
Hence I'm expecting something today..
The reason for my original post was I doubt a letter mearly saying," please friendly and nice bank pay the funeral costs first and whistle for any remaining debt balance" would achieve the desired affect. So I asked if anyone new if any rules, acts or the like that would force them to if they didn't....
I noticed this on the BBC website -
Although the outcome is positive, I wonder which nasty PPC tried to fleece nurses during this emergency.
I see the BBC get it wrong and refer to "fines" too.
The OP has already written to the bank.
However, don't let things drag on. In a similar situation I had appalling service from a bank (all to do with their cost cutting and centralising services). If they don't reply within a reasonable time keep pushing them.
@BritanniaLtd Coronavirus: Britannia Hotel made staff homeless in 'admin error'. Read more at https://www.consumeractiongroup.co.uk/topic/420603-britannialtd-coronavirus-britannia-hotel-made-staff-homeless-in-admin-error/
Shocking pictures reveal ‘disgusting’ conditions inside Hermes depot where workers ‘feel like slaves’. Read more at https://www.consumeractiongroup.co.uk/topic/419726-shocking-pictures-reveal-%E2%80%98disgusting%E2%80%99-conditions-inside-hermes-depot-where-workers-%E2%80%98feel-like-slaves%E2%80%99/
Euro Car Parks issued this ticket to the police in Devon and Cornwall. Read more at https://www.consumeractiongroup.co.uk/topic/419522-can-anyone-identify-the-parking-company-which-issued-this-ticket-to-the-police-in-devon-and-cornwall/