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Callumwith2ls

Harlands/exercise4less/crs

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Hi all,

 

so similar position to what everyone else is in, I’ve been with e4l for a few years and probably not used it in 2. When browsing my direct debits I realised I was still paying for this so just cancelled the dd on the spot.

 

within a few weeks I got an email from them saying you owe x. I replied saying by cancelling the dd I terminate my contract. Leave it again for a few more weeks and now I have crs contacting me. They’re trying to get close to £200 out of me.

 

I've emailed crs saying I’ve cancelled my membership but they’ve not replied. They’ve now sent a text asking me to call them. 

 

Ive seen the recommendation to send a letter which I will do today but is there anything I should worry about in my case and should I ring crs? Any advice will be greatly appreciated.

 

i intend to buy a house this year so really do not want my credit rating being affected.

 

thanks in advance!

 

Callum 

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don't show on credit files

shame you cant reclaim for all the months you blindly paid but didn't use it!

ignore them now.

 

 


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Hi Callum and welcome to CAG

 

Write to Harlands (n0t CRS as they are the same outfit). Use a letter from here offering to pay just one month's fee for the notice you should have given; offer valid for 14 days only and withdrawn if they demand any higher amount.

 

Send the letter by post and get a free Cert of Posting at the PO Counter. 

 

Make no other response to Harlands/CRS or Zinc.

 

This will have no effect at all on your credit rating.

 

:-)


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Thanks slick I’ve done exactly that, sent the letter on my lunch.

 

I will ignore any further communications from all parties, unless they take up my offer.

 

cheer Callum :) 

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they do it because most people dont know that it isnt enforceable so pay up and moan about it afterwards instead of finding out whether the chage has any basis.

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That’s good to know :) they tried ringing me this morning but I’ve ignored. I’m guessing my letter has arrived.

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Hi all,

 

Just had a return letter from them:

 

Further to your recent correspondence, we wish to advise that cancelling your direct debit was not adequate notice of your intention to cancel. The terms of your agreement specifically statethat you must give notice in via the club’s website and complete minimum number of direct debit payments you committed to.

 

We are unable to accept your offer of £19 as sufficient to settle this debt because more than one month has passed without payment and without completing the correct cancellation procedure.

 

As you did not complete correct cancellation procedure, the club were bound by the contract to hold your membership open for you. A service has been provided during this time, at the cost to the club, whether you attended or not.

 

As your payments were not honoured and you failed to rectify your breach of agreement charges were applied to your account and your file referred to ourselves for collection at which point you became responsible for our collection fees.

 

To be clear, the addition of charges in such circumstances is stipulated in the terms of your agreement.

It is our position that our charges are lawful and in line with all relevant guidance and thus are not unlawful.

These charges have been added to cover actual and necessary costs incurred because of your breach of contract and thus are not penalties.

 

We may be able to negotiate a reduction on these charges, but will not accept any offer of payment that gives no consideration to the costs these charges cover.

 

For the above reasons it must remain our position that the balance of x is correct and due.

 

What should I do now?

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already answered by slick132 in his last post

 

dx

 


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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Noted, thanks!

 

Does anyone have a rough timeline that these guys use like when they pass it onto Zinc, when do they finally stop sending letters etc?

 

Thanks in advance.

 

Callum

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doesn't matter.

could be months even years

just do not respond further in any way shape or form

forget about it.

nothing anyone can do to you as its a gym debt


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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Hi Callum,

 

Just ignore demands from Harlands/CRS or Zinc or anyone else.

 

They may go on for months but, once they see you're ignoring all contact, they'll move on to weaker prey.

 

Keep us posted though ..........

 

:-)


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Good morning all, just had another letter from crs threatening 1) legal action. 2) outsource to external agents. 

 

Funny how the legal action is half is half a page of text and outsource is a one liner. Intimidation tactics at its finest.

 

I take it they'll take the external agents course of action?

 

Ill continue to ignore them.

 

thanks.

 

callum 

 

 

Edited by Callumwith2ls

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Hi Callum,

 

Sounds like you night hear from Zinc sometime soon. When you do ..............

 

............ ignore them !! 🤣 🤣


We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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