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    • HI   Firstly the parking in front of your drive, do you have a pavement with a Drop Kerb in front of your property to access your driveway, if so are they infringing on the Drop Kerb? (note your can ask the council to to paint a white line with lines at the end on the road in front of the drop kerb please note there may be a cost from the council to do so)   As for the CCTV look at this ICO link: https://ico.org.uk/your-data-matters/domestic-cctv-systems-guidance-for-people-using-cctv/   Due to the new DPA/GDPR if you have CCTV on your Property and it views outside of that Properties Bounderies they then need to register as a Data Controller with the ICO.   So I would make a Formal Complaint in writing to the Councils Data Controller, ICO (specifically asking if this individual is Registered with them as a Data Controller) & Police, you need to keep a good paper trail of this individuals actions.   I hope this individual knows the Law on Harassment as from your thread that is the impression I get is no matter what you do they will find something else to complaint about.  
    • Most guarantees are not transferable anyway to the new owner so why a solicitor should request it is pointless.The quotes should suffice to prove the work was carried out.   Andy
    • Apologies for the prolonged radio silence!   To cut a very long story short, I went back to Barclaycard (because I bought the car with my VISA card) and they offered to repair the car at a cost of £2500.   We accepted the offer because we were advised that even if we went to court and won the case, there was no guarantee that the dealer would give us our money back anyway or would end up paying us £10 a week for the next umpteen years.   The decision to have the car repaired was also made in the light of the fact that apart from the gearbox issue the rest of the car was in good nick. It is running fine after nearly 4 months now, so even if our friend gets a few more years out of it it will have been worth it.   Now that it is all settled I can reveal the name of the dealer - it was Thatcham Motor Company, in Thatcham, Berks. Very pleasant to deal with at first whilst everything was ok but boy oh boy, beware if anything goes wrong!   Similarly Momentum Warranties who provided the 6 months "warranty". On paper this warranty apparently covers practically every conceivable fault that the car might develop until you try to make a claim!   It seems that only if a component physically breaks that any cover is provided, otherwise they will hide behind the "fair wear and tear" get-out clause. Can an ECU unit be subject to wear and tear?   I would not touch either of these outfits again with the proverbial barge pole. Buyer beware!   One further thing I forgot to mention. We ran up considerable expenses trying to sort all the issues - the engineer's reports, travel costs etc.   Is it too late to try to claim these back from the dealer now? I just ran out of energy by the time Barclaycard agreed to pay for the repair but now the dust has settled I am up for it again!   Would this have to be done via the Small Claims Court?
    • no rush yet not due for 3 weeks as per andyorch's information above   i'm sure we'll get time before then.   dx  
    • There is a space for comment on the N180 where you can state that you wish to object to any request by the Claimant for an "on the papers" hearing. I wouldn't worry about the permits term, as the non-display of a permit is not the apparent cause for action against you. Have you sent them a CPR request for documentation?
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Hi, I booked a hotel package for next year for 20 guests. During December last year, I received the quote via an online chat, paid the deposit and then received the booking confirmation confirming what I had agreed on the online chat. I then forwarded the booking confirmation to a group email for all parties to see and subsequently deleted it from my own gmail account as I didn't think I would need it anymore as it was secure in the other email group.

 

In January I then received a further copy from the hotel group and noticed that some of the activities we agreed initially, were no longer on the booking confirmation. When I queried this, I was told it was never agreed and that the booking confirmation I received was not from them and must have been edited externally (ie by me) to include those extras. They refer to phone confirmation that they recorded where they don't read out these extras. They have now asked to see the original email that was sent to my gmail box (which I no longer have). They are not prepared to investigate from the original copy that I forwarded to the group email.

 

I have been to see this organisation to try and resolve this but they are adamant that the software they use would never have sent that booking confirmation to me. If they didn't then divine intervention must have because it is what was agreed on the online chat and confirmed once I paid the deposit. 

 

I'm now in a quandary about what to do next. I've paid quite a substantial amount of money to secure this booking but now they want us to pay additional money for the activities. I would imagine its practically impossible for anyone to edit their booking confirmation too. Could it be possible that it was sent by the organisation staff member and they realised the error and then deleted the activities and all traces of the email being sent??

 

Thats the only thought I can come up with.... 

Where do I stand in terms of tackling this with them too?

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Thread moved to the appropriate forum...please continue to post here to your thread.

 

Regards

 

Andy


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If you want advice on your thread please PM me a link to your thread

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Go to your sent items box and search for the initial email that you forwarded to the group.

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1 hour ago, PIXeL_92 said:

Go to your sent items box and search for the initial email that you forwarded to the group.

Hi

Thank you for your reply. I have done that already and I have that copy but they are saying they want to see the original one that they sent to me directly. That’s the one I don’t have  

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I guess you've checked your deleted emails? Mine stay in the deleted mail until I empty it.

 

HB


Illegitimi non carborundum

 

 

 

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12 minutes ago, honeybee13 said:

I guess you've checked your deleted emails? Mine stay in the deleted mail until I empty it.

 

HB

I did. All gone. I have sent a request to Gmail to see if they can recover it for me. 

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I'm wondering if a DSAR might elicit more information, hopefully others will comment. It seems a bit petty to insist on an original email,  but another time it's worth taking a screenshot. 

 

HB


Illegitimi non carborundum

 

 

 

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get someone in the group to forward it to you, I cant belive 20 peopel deleted their copies

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1 hour ago, ericsbrother said:

get someone in the group to forward it to you, I cant belive 20 peopel deleted their copies

Hi

it was forwarded to one email address that was set up for our group. We have the forwarded copy. They are asking for the email that was sent to me. Sadly I suspect they think I then edited their document before I forwarded it to the group email. 

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58 minutes ago, Avashan said:

Hi

it was forwarded to one email address that was set up for our group. We have the forwarded copy. They are asking for the email that was sent to me. Sadly I suspect they think I then edited their document before I forwarded it to the group email. 

 

The header details should prove where the email initiated from.

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