Ahh right ok thanks, i wasn't aware the SB would get paused on the back of a claim.
I have requested a copy of the DN, they confirmed to me in writing that they have written to Studio Cards to request this - I know they won't have it as they told me they transferred everything across to Lowell when the closed the account down and confirmed that they hold no paperwork.
So this para......he claimant also remains in default of my section 78 request and are therefore unable to enforce any agreement until such compliance.
If I change that to read "the claimant has not fully complied with my section 78 request............"
Does that read better? Is there anything else I need to do/amend before submitting please DX? T hank you for your help so far
don't sign anymore forms.
write to them thanking them for their involvement to date
but cancelling any further contracts or investigations by them on his behalf.
ask what monies are outstanding upon the fees for the one success ref'd xxxx.
Well done. I forgot it was you who wrote that excellent and original letter. It showed that they had very little chance of winning and that you were not cowed by their threats. So they turned out to be smarter than they usually are but as they started from a very low threshold, it does not mean they are smart.
Don't touch them owe me £500 since January 2019 make excuse after excuse. Seem they always have software problems sending money out. Keep saying they will call back or email nothing been chasing it now for 6 mths the phone staff always have the same banter we will chase it up and get back to you then nothing!