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SAR letter


alw
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I have just recieved my letter from HBOS telling me my information is on its way. But it also says "with regard to your request for information relating to manual intervention on your account,

HBOS is under no statutory obligation to record this information and therfore, I am unable to assist further with your request".

dose this meen thay have no info or will not give it to me.

Any help will be gretfully recieved

Al

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This means they will give you your list of charges, but not discuss "manual intervention". If / When it gets to court we all ask for "standard disclosure" becasue this means the banks have to disclose this information.

 

Something they don't want to do, and why so far all cases have been settled.

 

Good Luck

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