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    • So here is where things stand at the moment (sorry it's a very long post!):   I moved into this property in November.  I contacted both my electric and gas suppliers to change address and get my accounts moved over.   Electric - I closed my old account from my previous address, opened a new account for this address, set up a direct debit and requested they become the supplier.  The only thing that was outstanding on the account was a discussion about tariffs.  On 21st November they tried to call me but I didn't answer (judging from the time I was probably driving home from work).  I received a payment from them at the end of November from my previous account (which I clearly didn't check as I thought it was money going out for my direct debit).  I incorrectly assumed the call was about tariffs, which tbh, I'm not really fussed about. Their request to become the supplier was rejected but they didn't follow up on it or try to contact me again.  So I, like an idiot, thought it was all sorted out.  It's only now that I've been through my account that I realise they haven't been taking payments. I have spoken to them since Friday and the above is what they have told me has happened.   Gas - I closed my old account and have been trying to get a new account opened since November.  I have had several discussions with them re: the change request being rejected and they didn't know why it was being rejected but to leave it with them.  They told me at the beginning of this month it would be done by the 21st January.  During this phone call they said I could call the current supplier to make sure it goes smoothly but that it wasn't essential as they expected it to be completed by the 21st.  Last week they sent me a final demand for my previous address.  I contacted them to raise a complaint as I thought they were at fault, as I expected it to have been changed as per the above.   I spoke to them on Saturday and have sorted out my final bill and they have advised me to open accounts with the current supplier, Spark, clear them and then I can switch. Interestingly they also told me that Spark went bust in 2018 and it is a company called Ovo who are on the national database as the gas supplier.   Spark - This is the company who changed the meters on Friday.  I have two letters (one for gas, one for electric) that were left with the smart meter they had plugged in in the kitchen, both addressed to the previous tenant.  I obviously did open these on Friday.  Both letters state that they had changed the meters to prepayment meters.  There are several boxes that list current debt, amount of credit on meters etc none of which are filled in.  They also state that a booklet has been left explaining how the smart meter works.  There was no booklet. When I contacted them on Friday they told me that I was in fact on credit meters (I don't know if they changed this remotely when they realised I wasn't the person with the debt).  They also told me they had every right to enter the property and aren't able to check every time who the current occupant is and I should have told them I'd moved in.  I was told that someone would call me at 1pm on Saturday to discuss my complaint, thus far no one has called me.   I spoke with citizen's advice yesterday who really weren't much help tbh.  They said I should have contacted the current supplier when I moved in and provided a copy of my tenancy agreement.  I've moved A LOT over the years and have never had to do this.  I have checked several energy supplier websites and they all state to switch to them or move home simply to contact them and they will basically do the rest, not one of them states that you need to call the current supplier... obviously, on reflection I really wish I had!   My letting agent/landlord have requested that I take any post for the previous tenant to them and they will return it.  They also want confirmation of what type of meter (prepayment or credit) is now in the house.  The locks were changed when I moved in so only myself, the letting agent and the landlord have a key.  None of us let them in on Friday.     My next step is to open accounts with Spark/Ovo, clear the balances since November and then change suppliers.    All of the above have advised me to follow Spark's complaint procedure which I will do but as I said above they haven't contacted me so far re: the complaint I made on Friday.   Should I also contact Marston's to raise a complaint with them?   Whilst in all of this I do appreciate I could have done a fair bit to have made my life easier and probably prevented this happening (hindsight is wonderful!) my main complaint is that neither Spark nor Marston's felt they needed to perform a very simple check and see who actually lives in the property before breaking in.  I cannot for the life of me see how this is acceptable or legal.  Whilst they had the legal right and a warrant to enter the previous tenant's property as far as I am concerned they had no right to enter mine.    
    • I am in the process of looking on the land registry and it's showing on there alongside Lloyds bank,am going to look at deeds aswell  
    • Just a note that these appeal Trade Associations, are bodies these fleecers belong to so they are allowed to operate, appeals almost always fail, and by appealing important protections under POFA are lost as the appeal almost always identifies the driver.  Irrelevant in your case as you own the space, and the PPC have no rights in law over it.  POPLA appeal could also fail as POPLA wouldn't look at primacy of contract and the fact you own the space so can tell the PPC to Foxtrot Oscar. Whole Private Parking Industry is a money machine for unscrupulous ex cowboy clampers.
    • If you have insufficient evidence to support the claim, it is very difficult.   No point going to any Personal Injury Solicitors, as they are going to ask you questions to determine how easy it is to win compensation and for them to earn money.    Given lack of evidence and that you are unlikely to receive help from those who just seek to earn from the incidents, I can only suggest that you write to the HR Director/Manager to make a complaint. Do not say anything about looking to take them to Court for personal injury.  Stick to the facts about what happened and the way it was dealt with.  Ask for copies of the incident/accident report forms that should have been completed by the line manager responsible.
    • My point was that the fear being generated is disproportionate to the current threat. Initial under reporting of cases gave an inflated picture of the percentage death rate and images of cities in lockdown do look like a disaster movie so I understand why. This article is worth a read for some perspective. https://www.theguardian.com/science/2020/jan/27/what-is-coronavirus-symptoms-sars-china-wuhan          
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bj50

HX ANPR PCN - mistyped reg - Buchanan Street Car Park Blackpool FY3 3BP

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Hi

I have recieved a parking charge for using Buchanan Street car park Blackpool.

 

I purchased a ticket, but unfortunately i tried to put reg no in but could not see anything on screen

started to type reg no first letter L nothing shown

pressed again nothing

i then paid for car park.

 

Because i did not put reg in they are saying i broke their parking rules.....

if digits on pay machine did not show up how am i supposed to do this.

I have the said parking ticket i purchased.

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Hi.

 

Can you let us have the information requested in the forum sticky please? It will help us to advise you.

 

HB

 

 


Illegitimi non carborundum

 

 

 

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Its a parking charge notice.

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Can you read the whole of the sticky please, copy and paste the questions then give us your answers please.

 

HB


Illegitimi non carborundum

 

 

 

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Its a parking charge notice.

For PCN's received through the post [ANPR camera capture]

 

please answer the following questions.

 

1 Date of the infringement 30/04/2019

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date]

 

3 Date received 03/05/19

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] No

 

5 Is there any photographic evidence of the event? Yes

 

6 Have you appealed? [Y/N?] post up your appeal] Yes

Have you had a response? [Y/N?] post it up Yes

 

7 Who is the parking company? HX car park management ltd

 

8. Where exactly [carpark name and town] Buchanan Street Car Park Blackpool FY3 3BP

 

For either option, does it say which appeals body they operate under. IAS

 

There are two official bodies, the BPA and the IAS. If you are unsure,

please check HERE

 

 

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Thank you for the information. Could you tell us the date on the NTK in case it's important please?

 

I've had to remove their reply to you because you left your name and address on it. Would you be able to repost that together with your appeal letter please? Make sure you don't leave anything on it that might identify you.

 

HB


Illegitimi non carborundum

 

 

 

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as you have appealed you have lost certain protections in law but that doesnt change the law of contract.

 

if you live close to the site or visit there can you please take some pictures of

the car park entrance,

any signs there and

any signs inside the car park plus

more importantly pictures of the offending payment machine.

 

You can pretend to enter something to show what you can and cant see to highlight the problem and use this stick of their to beat them with.

 

They dont have a hope in hell in enforcing this but being a buch of litigious and greedy cowboys they will, unjfortunately not see reason.

 

what did their rejecton letter say?

No IPC member ever accepts an appeal and nor do the IAS,

they are not honest brokers so dont be put off by this.

 

Please redact any personal information and that will include car reg and any reference numbers, bar codes QR codes etc

 

If you still have the ticket even better as it show that you paid and then any other demand they make as a condition of parking is of no real consequence

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Thanks for your advice.

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For PCN's received through the post [ANPR camera capture]

 

please answer the following questions.

 

1 Date of the infringement  30/04/2019

 

2 Date on the NTK [this must have been received within 14 days from the 'offence' date]     03/05/2019

 

3 Date received 08/05/2019

 

4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]   NO

 

5 Is there any photographic evidence of the event? NO

 

6 Have you appealed? [Y/N?] post up your appeal] YES

Have you had a response? [Y/N?] post it up   YES

 

7 Who is the parking company?  HX CAR PARK MANAGEMENT LTD

 

8. Where exactly [carpark name and town]   Buchanan Street Car Park, Blackpool

 

For either option, does it say which appeals body they operate under. IAS

 

There are two official bodies, the BPA and the IAS. If you are unsure,

please check HERE

 

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sorry someone should have told you

use one multipage pdf only please

read upload

 


..

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4 minutes ago, dx100uk said:

sorry someone should have told you

use one multipage pdf only please

read upload

 

 

That's probably me, apologies bj50.

 

HB


Illegitimi non carborundum

 

 

 

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