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    • How did you purchase the goods? (instore or online)   How did you pay for the goods? (cash or card and which card method if paid by card i.e. debt card etc.)        
    • Thanks for the reply which makes the case more simple.   As the young gym member was under 18 when she joined, she was a minor and the gym or their admin Co. cannot enforce any contract or agreement with her.   She can reply to any demand from the gym saying :-   " I was a minor at the time of signing the membership and cannot be held to any contract terms associated with such a membership agreement. Accordingly no further demands should be made and this should be the end of the matter. Yours faithfully, YD"   Send this to the gym's address by letter and get a free Cert of Posting at the PO Counter.   Keep us posted please
    • sorry Scania ..so you have a problem with the product?  
    • Morrisons supermarket sell clothing under the Nutmeg brand.  Generally, these goods are of decent quality and not too expensive. There is a fairly wide range. Like other supermarkets, their sizes should be taken with a large pinch of salt.   Unfortunately, Morrison's merchandise these clothes through an outfit called Deeset. When things go wrong then your troubles really begin.   Deeset won't reply to emails. They operate a confounded automatic phone system where your call is put in a queue. EVENTUALLY, you receive a message that no one is available to take your call.   Their shop floor workers are not allowed to order goods in for you and not allowed to phone head office.   It's inconceivable that a prestigious company like Morrison's should be involved with an outfit like Deeset, which does no good for Morrison's image.
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    • Future Comms is a Big Con. How to get out of it. Read more at https://www.consumeractiongroup.co.uk/topic/417058-future-comms-is-a-big-con-how-to-get-out-of-it/
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    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
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    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
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    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
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Recommended Posts

Hi group,

this involves a (APP) fraud,

 

i deal with a company in India, they sent me good in Feb 2019 no problem.

 

The problem arose when in April I received an invoice , but with fake bank details.

I believed i was communicating with the supplier.

 

I queried the payment details with the supplier, these had changed from the original payment details they had sent in the past, I had paid them 4/5 times over a 6 year period. I  even sent over a copy of the international payment document filled out that i would be sending to check they were ok with how it was filled out, i was communicating with the con person who had intercepted the original payment details.

 

  I then went to Yorkshire bank 18th April with an already filled out international payment document, obviously I was unaware that the beneficiary was a fake . Now i normally use my same branch but this time i used a different branch . Payment details were to a bank in Spain my good were from India first flag not spotted.

 

The bank clerk checked over the document amending Swift code of the beneficiary of which i initialled.

Payment was slow I even went into another branch about 26th April and payment had still not been sent ,this was strange, so I believe Yorkshire bank had a few doubts.

 

On the 16th April i realised i had been conned,

i immediately went to Yorkshire bank and made a statement of the con and gave all details.

 

Since then i have noticed that i had written the wrong account number in my details one digit was incorrect, this major point I believe may of saved me, Yorkshire bank still sent the money over 13K.

I have highlighted their mistake and was told we knew it was my bank details anyway.

 

My question is if my bank account details were incorrect surely the payment should not of gone thru and I should have been informed and asked to either change the digit and signature the change. Y

 

orkshire bank after one day fraud investigation send me an e mail refusing to reimburse my monies,

to be honest it looked like a template letter,

 

I have now lodged a complaint to be told i am in a queue system.

 

I have today sent a GDPR request.

I am aware of new laws being passed on payments by the steering group,

Yorkshire bank on their web site quote the following:

 

image.png.a44f22ba9d328c18f040b642095757d7.png

 

My next options today will to do a letter before court action 7 day. Comments please thank you

 

image.png

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