Jump to content


wennol

British Airways Wn't Communicate

Recommended Posts

Five or six weeks ago I wrote, recorded delivery, to British Airways about claiming a quantity of Avios points. The Royal Mail Tracking system confirms that the letter was received.

 

Last week, not having received either an acknowledgement or a formal reply, I emailed the CEO(politely) asking for a response. On the email I requested a "Read Receipt". As yet no reply to this communication has materialised.

 

I might sound old fashioned but I find that the absence of a reply in the timescale to be discourteous to say the least.

 

Can anyone suggest what further steps I can take? I am wondering if a recorded deliver "snail mail" to the CEO would work.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...