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received a letter from Arrow headed "Remediation of Account" 

stating that they have not provided a regular statement since 2012 and they have now corrected this by sending a statement for each year, and they apologise for the error.

I have been paying them £5 each month during this period,

 

on checking the legality they are required to provide a statement  ach year and if they don't as I understand it you can with hold payments and interest if they are charging interest.

 

Prior to 2012 I sent a CCA and SAR and all the correct documents exist,

So my only question is can they get away with not providing statements yearly for a period of 7 years and do a catch up legally 

FS

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whats the debt?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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