It's perfectly possible for people to contract for their own personal purposes and separately to contract in relation to business activity. The OP here has told us that there are an eBay seller and this was the basis on which they were selling the computers. If they represent themselves as such in a court claim then to all intents and purposes they are considered to be a business. It's then up to the OP to explain that they are simply a small business – maybe acting as a part-time to support their activities as a law student – and this may be sufficient to persuade the court to transfer the matter to the claimant's local court.
Of course a court will expect a claimant to act reasonably that this doesn't mean that they must act reasonably to the exclusion of their rights under the third parties act. Acting recently means that – yes – they have to give adequate time and I realise that I've omitted to ask when this will happened – and how long it's been going on for. I suppose that I have assumed that it's been going on for a while because that would be the standard approach of these courier companies. I suppose that we had better ask this question of the OP. The OP has told us that the item was with DPD on 18 March and then missed the deadline for delivery. The OP has also told us that it has been admitted that the item has been lost – but we have already been told that they are trying to rely on the fact that there was no "insurance". I'm afraid the experience of dealing these companies shows that this is their last word and it is at this point that they expect their customers to back down and so everything has to move quite naturally to letter of claim and an issue of proceedings. Frankly, rather than being led around by the nose and getting involved in protracted correspondence, I think the OP is right to act assertively and to show Parcel2Go that they will not stand for any nonsense and the prepared to escalate the matter quickly.
I'm afraid that the track record of Parcel2Go and their agents – usually Hermes – but rarely, DPD – is such that it's really not worth wasting time. I'm afraid that this is a culture that they have produced – it is not something for which we are responsible
The court will expect a claimant to act 'reasonably' and I cannot see that making a county court claim in a matter of days after the carrier took possession fo a parcel, without giving them a reasonable time to find it will be seen as such (although lets face it, they probably won't even look).
As to the location - I have not made any assertion in a direct way - just pointed out that where a claimant is an individual - which this person probably is - not withstanding that they are also selling on ebay - the matter will usually go to their local court although of course anyone involved can ask for the matter to be moved.
@BritanniaLtd Coronavirus: Britannia Hotel made staff homeless in 'admin error'. Read more at https://www.consumeractiongroup.co.uk/topic/420603-britannialtd-coronavirus-britannia-hotel-made-staff-homeless-in-admin-error/
Shocking pictures reveal ‘disgusting’ conditions inside Hermes depot where workers ‘feel like slaves’. Read more at https://www.consumeractiongroup.co.uk/topic/419726-shocking-pictures-reveal-%E2%80%98disgusting%E2%80%99-conditions-inside-hermes-depot-where-workers-%E2%80%98feel-like-slaves%E2%80%99/
Euro Car Parks issued this ticket to the police in Devon and Cornwall. Read more at https://www.consumeractiongroup.co.uk/topic/419522-can-anyone-identify-the-parking-company-which-issued-this-ticket-to-the-police-in-devon-and-cornwall/